HR Services Specialist (Italian Speaking) - VOIS
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Key skills for this role
About the Role
Vodafone is seeking an Italian-speaking HR Services Specialist to deliver high-quality HR operations support in Riyadh. The role involves handling employee queries, managing HR data, and supporting the employee lifecycle using systems like SuccessFactors.
Key Skills for This Role
Responsibilities
- Provide HR advice and transactional support to employees and managers via digital tools and communication channels
- Manage and resolve employee queries within defined service levels, escalating where necessary
- Maintain and update HR content across systems and knowledge platforms
- Support end to end HR administration, including onboarding, offboarding, organisational changes, and employee lifecycle updates
- Perform HR data entry, validation, and reporting, ensuring data accuracy and compliance
- Collaborate with HR stakeholders and Payroll teams on data processing and payroll impacting activities
- Support audits by preparing and validating HR documentation
- Work with HR systems such as SuccessFactors, AskHR, and knowledge platforms to drive efficiency and digital adoption
- Contribute to continuous improvement initiatives and implementation of new HR tools and processes
- Collaborate with internal teams and stakeholders to support operational excellence and business priorities
Requirements
- Knowledge of HR processes, policies, and employee lifecycle activities
- Understanding of HR data management and quality standards
- Strong attention to detail and accuracy when handling sensitive information
- Effective communication and customer focused approach
- Ability to manage multiple priorities in a fast paced environment
- Problem solving mindset with strong organisational skills
- Proficiency in Italian and English
- Experience using HR systems such as SuccessFactors, SAP, or similar platforms is preferred
- Analytical capability to support reporting and data validation
Full Job Posting
About this Role
- We are seeking an HR Services Specialist to deliver high quality HR operations support across AskHR and Work Practices Administration activities.
- This role acts as a key contact for employees and managers, ensuring efficient handling of HR queries, accurate data management, and a seamless employee lifecycle experience through HR systems and digital tools.
What you’ll do
- Provide HR advice and transactional support to employees and managers via digital tools and communication channels
- Manage and resolve employee queries within defined service levels, escalating where necessary
- Maintain and update HR content across systems and knowledge platforms
- Support end to end HR administration, including onboarding, offboarding, organisational changes, and employee lifecycle updates
- Perform HR data entry, validation, and reporting, ensuring data accuracy and compliance
- Collaborate with HR stakeholders and Payroll teams on data processing and payroll impacting activities
- Support audits by preparing and validating HR documentation
- Work with HR systems such as SuccessFactors, AskHR, and knowledge platforms to drive efficiency and digital adoption
- Contribute to continuous improvement initiatives and implementation of new HR tools and processes
- Collaborate with internal teams and stakeholders to support operational excellence and business priorities
Who you are
- Knowledge of HR processes, policies, and employee lifecycle activities
- Understanding of HR data management and quality standards
- Strong attention to detail and accuracy when handling sensitive information
- Effective communication and customer focused approach
- Ability to manage multiple priorities in a fast paced environment
- Problem solving mindset with strong organisational skills
- Experience using HR systems such as SuccessFactors, SAP, or similar platforms is preferred
- Analytical capability to support reporting and data validation
- Ability to handle confidential information with professionalism
- Proficiency in Italian, English and cross cultural collaboration skills
What's in it for you
- Opportunity to work within a global HR operations environment
- Exposure to HR systems, digital tools, and international processes
- Collaborative and inclusive workplace culture
- Opportunity to contribute to process improvements and innovation in HR services
What skills you will learn
- Advanced HR systems utilisation and digital tool adoption
- End to end employee lifecycle management
- HR data analysis, reporting, and compliance practices
- Stakeholder collaboration across HR and business functions
- Continuous improvement and operational excellence methodologies
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