Product Specialist
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Key skills for this role
About the Role
Vodafone is seeking a Product Specialist to manage the end-to-end product lifecycle for mobile money app, merchant interfaces, and back office tools. The role requires implementing product vision, supporting technical teams, and championing customer experience.
Key Skills for This Role
Responsibilities
- Manage the end to end product lifecycle for customer facing mobile money app, merchant interfaces, and back office tools
- Implement a digital product vision and roadmaps that address business needs and future growth
- Liaise and support the technical team to manage platform performance, upgrades, and modifications
- Be the champion for customer experience and ensure a clear differentiator in the delivered customer journey
- Spot trends and best practices across industries and provide inputs to improve current user experience
Requirements
- Bachelor's degree in Business Administration, Computer Science, or related field
- Minimum 5 years of B2B or B2C product delivery experience
- Experience setting and executing product vision
- Outstanding communication skills, especially explaining technical concepts to non technical audiences
- Strong track record of creating and delivering product strategies
- Ability to build strong working relationships and manage stakeholders
- Effective budget ownership and management
- Experience managing suppliers and vendors
- Experience in mobile financial services or banking vertical is an advantage
Full Job Posting
Job Description
- Manage the end to end product lifecycle for customer facing mobile money app, merchant interfaces, and back office tools
- Implement a digital product vision and roadmaps that address today’s business needs & future growth
- Liaise and support the technical team to manage the platform performance, upgrades and other modifications
- Be the champion for customer experience and ensure a clear differentiator in the delivered customer journey
- Spot trends and best practices across industries & provide inputs to improve current user experience
Qualifications
- Bachelor's degree in Business Administration, Computer Science, or other related field
- Min. 5 years of B2B or B2C product delivery experience, setting and executing product vision
- Experience of product delivery in mobile financial services or the banking vertical will be an advantage
- Outstanding communication skills are essential, particularly being able to explain technical concepts to people without deep technical knowledge
- Strong track record of creating and delivering product strategies
- Ability to build strong working relationships across wide and varied business areas, effectively manage stakeholders and bring people with you
- Effective budget ownership and management
- Experience of successfully managing suppliers and vendors
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