HR Onboarding Specialist/ EOR Client Relations (Arabic Speaker)
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Key skills for this role
About the Role
Manage employee onboarding, compliance, and client relations while ensuring adherence to labor laws and providing HR support and documentation.
Key Skills for This Role
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Eor Onboarding & Mobilization
- Manage the complete onboarding lifecycle for EOR and staffing employees, from offer acceptance through offboarding
- Coordinate the collection, verification, and compliance of employee documentation
- Oversee visa and immigration processes as part of employee mobilization, liaising with internal teams and external authorities as required
- Collaborate closely with internal stakeholders including HR, payroll, legal, and immigration teams to ensure smooth onboarding
- Monitor onboarding timelines and proactively identify and resolve delays
Client & Account Management
- Serve as the primary point of contact for assigned EOR and staffing clients
- Support clients with EOR-related inquiries, including employment contracts, payroll cycles, benefits, and compliance matters
- Build and maintain strong, long-term client relationships through proactive communication and high-quality service delivery
- Ensure consistent adherence to service-level agreements (SLAs)
Employee Management & Support
- Act as the main HR contact for outsourced employees under the EOR and staffing model
- Address employee queries related to contracts, payroll, leave, benefits, and company policies
- Support employee offboarding, contract amendments, and extensions
- Escalate complex employee relations issues to appropriate internal stakeholders
Compliance & Documentation
- Ensure all EOR employment practices comply with local labor laws and client-specific requirements
- Maintain accurate and up-to-date employee records and onboarding documentation
- Support internal and external audits and compliance reviews as needed
Coordination & Reporting
- Coordinate with payroll teams to ensure accurate and timely salary processing
- Prepare onboarding status reports and account updates for internal teams and clients
- Identify process gaps and contribute to continuous improvement initiatives
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