HR Manager - IT Staffing
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Key skills for this role
About the Role
Global Software Solutions Group is seeking an HR Manager to lead the HR function, overseeing policy, compliance, employee relations, and workforce planning for internal staff and client-deployed resources.
Key Skills for This Role
Responsibilities
- Manage, coach, and develop HR team
- Oversee UAE Labour Law, WPS, and Free Zone regulatory compliance; visa and government relations
- Own Emiratisation strategy and quota performance
- Design, draft, and own all internal GSS HR policies
- Manage employment contracts, probation reviews, and confirmation processes
- Oversee performance management cycles: goal setting, mid year and annual reviews
- Handle employee relations cases: grievances, disciplinary actions, investigations, terminations
- Manage HR operations for the India Offshore Development Center (ODC), including local compliance and coordination
- Own India payroll processing and compliance
- Maintain HRIS accuracy across headcount, compensation, and leave records
- Generate leadership reporting: headcount, attrition, cost per hire, Emiratisation %, turnover by account
- Partner with TA Delivery on headcount forecasting and budget planning
Requirements
- Bachelor's degree in HR, Business Administration, or related field
- 8 years of progressive HR experience, ideally in IT services, staffing, or managed/professional services
- Proven people management experience
- Strong knowledge of UAE Labour Law, MOHRE systems, and Nafis
- Fluent Arabic and English
- Working knowledge of India payroll and statutory compliance preferred
Full Job Posting
Role Purpose
- The HR Manager will lead the HR function at GSS Tech Group, overseeing HR team and owning policy, compliance, employee relations, and workforce planning across internal staff and client deployed resources. This role is UAE national mandatory.
Key Responsibilities
- Manage, coach, and develop HR team
- Set objectives, conduct performance reviews, and build capability within the team
- Oversee UAE Labour Law, WPS, and Free Zone regulatory compliance; visa and government relations
- Own Emiratisation strategy and quota performance
- Review and approve visa/labour documentation before submission
- Monitor regulatory changes and update internal policy accordingly
- Design, draft, and own all internal GSS HR policies (leave, conduct, remote work, disciplinary, performance)
- Review and update policies in line with UAE Labour Law changes and business needs
- Ensure consistent policy application across all internal departments
- Own onboarding framework and policy
- Manage employment contracts, probation reviews, and confirmation processes
- Oversee performance management cycles: goal setting, mid year and annual reviews
Requirements
- Bachelor's degree in HR, Business Administration, or related field
- 8 years of progressive HR experience, ideally in IT services, staffing, or managed/professional services
- Proven people management experience
- Strong knowledge of UAE Labour Law, MOHRE systems, and Nafis
- Working knowledge of India payroll and statutory compliance preferred
- Fluent Arabic and English
Key Competencies
- Ability to lead and develop a team
- Strong policy writing and documentation skills
- Event planning and execution capability
- Discretion in sensitive employee matters
- Strong stakeholder management across C suite and delivery teams, including India ODC leadership
- Data driven reporting mindset
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