HR & Admin Officer – Veterinary Clinic
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Key skills for this role
About the Role
Parkview Pet Center is looking for an HR & Admin Officer in Doha to handle recruitment, onboarding, staff scheduling, performance tracking, and HR documentation. The ideal candidate has 5+ years of HR and admin experience in Qatar, a small-business mentality, and is comfortable working around animals.
Key Skills for This Role
Responsibilities
- Recruit non specialist roles end to end, including posting jobs on Indeed, screening applicants, conducting first round interviews, and shortlisting suitable candidates
- Support onboarding so new hires become productive quickly
- Assist management with daily operational follow up across departments
- Coordinate staff shifts, rota planning, leave coverage, and attendance tracking
- Track staff KPIs, attendance, and performance follow up across departments
- Support management with performance documentation and practical follow up actions
- Keep employee files, contracts, and HR records accurate and audit ready
- Maintain accurate attendance records and support payroll inputs in line with Qatar Labour Law
- Standardise offer letters and HR documentation
- Improve internal HR and admin workflows for onboarding, leave, attendance, records, and internal follow up
- Support customer service operations when needed, especially with staff coordination, communication follow up, and service flow
- Work closely with management on HR, admin, staff coordination, scheduling, and internal process improvement
Requirements
- Genuine animal lover and comfortable around pets in a clinical setting
- Minimum 5 years of HR and admin experience in Qatar
- Experience in customer facing service businesses such as healthcare, hospitality, premium retail, clinics, or premium services
- Small business mentality: practical, flexible, hands on, and able to follow up without waiting for constant instruction
- Experience supporting daily operations, staff scheduling, rota planning, or department coordination
- Experience with staff performance tracking, KPI follow up, attendance records, and HR documentation
- Working knowledge of Qatar Labour Law, including attendance, leave, payroll inputs, and end of service basics
- Confident with Microsoft 365, especially Excel, SharePoint, Teams, and Forms
- Open to using AI assisted workflows to improve admin quality, speed, and documentation
- Strong English communication skills
- Strong records discipline and attention to detail
- Currently based in Qatar
Full Job Posting
About Parkview Pet Center
- Parkview Pet Center is a premium full service veterinary clinic in Doha with 40+ team members across veterinary care, grooming, boarding, customer service, retail, and support operations.
- We are looking for a warm, organised, customer service minded HR & Admin Officer who genuinely enjoys working around animals and people.
- This role is ideal for someone with a small business mentality: practical, hands on, detail oriented, and comfortable supporting management with daily operations, staff coordination, scheduling, records, and internal follow up.
- This is not a strictly HR only role. The right person should be comfortable supporting HR, admin, staff scheduling, internal coordination, and customer service operations when needed.
Key Responsibilities
- Recruit non specialist roles end to end, including posting jobs on Indeed, screening applicants, conducting first round interviews, and shortlisting suitable candidates
- Support onboarding so new hires become productive quickly
- Assist management with daily operational follow up across departments
- Coordinate staff shifts, rota planning, leave coverage, and attendance tracking
- Track staff KPIs, attendance, and performance follow up across departments
- Support management with performance documentation and practical follow up actions
- Keep employee files, contracts, and HR records accurate and audit ready
- Maintain accurate attendance records and support payroll inputs in line with Qatar Labour Law
- Standardise offer letters and HR documentation
- Improve internal HR and admin workflows for onboarding, leave, attendance, records, and internal follow up
- Support customer service operations when needed, especially with staff coordination, communication follow up, and service flow
- Work closely with management on HR, admin, staff coordination, scheduling, and internal process improvement
Must Have Requirements
- Genuine animal lover and comfortable around pets in a clinical setting
- Minimum 5 years of HR and admin experience in Qatar
- Experience in customer facing service businesses such as healthcare, hospitality, premium retail, clinics, or premium services
- Small business mentality: practical, flexible, hands on, and able to follow up without waiting for constant instruction
- Experience supporting daily operations, staff scheduling, rota planning, or department coordination
- Experience with staff performance tracking, KPI follow up, attendance records, and HR documentation
- Working knowledge of Qatar Labour Law, including attendance, leave, payroll inputs, and end of service basics
- Confident with Microsoft 365, especially Excel, SharePoint, Teams, and Forms
- Open to using AI assisted workflows to improve admin quality, speed, and documentation
- Strong English communication skills
- Strong records discipline and attention to detail
- Currently based in Qatar
Nice to Have
- Arabic language skills
- Experience in a clinic, hospital, veterinary clinic, or premium service brand
- Experience supporting customer service teams, reception teams, or appointment based service operations
Pay
- QAR6,000.00 QAR8,000.00 per month
Application Questions
- Are you genuinely comfortable working around cats and dogs in a veterinary clinic environment? Please briefly explain.
- Describe one situation where you had to follow up with an underperforming staff member. What action did you take, and what was the outcome?
- Have you handled staff rota, shift planning, leave coverage, or attendance tracking before? Please describe the size of the team and your role.
- Which Microsoft 365 tools have you used for HR/admin work? Have you used AI tools to improve documentation, reporting, or workflow speed? Give one example.
Work Location
- In person
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