Housekeeping Supervisor
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Key skills for this role
About the Role
Hilton is seeking a Housekeeping Supervisor to oversee the housekeeping team, ensure cleanliness and quality standards in guest rooms, and coordinate maintenance needs. The role involves training, scheduling, inspections, and inventory management.
Key Skills for This Role
Responsibilities
- Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms
- Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors
- Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns
- Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives
- Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment
- Delight our guests: Ensure excellent service, including VIP and special guest requests
Requirements
- Passion for hospitality and spreading warmth
- Acting with integrity and doing the right thing
- Inspiring others through leadership
- Belief that teamwork drives the best outcomes
- Sense of ownership and accountability
- Focus on the now, bringing urgency and discipline
Full Job Posting
Job Description
- As a Housekeeping Supervisor, you’re not just ensuring the upkeep and cleanliness of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms.
- Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met.
- Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns.
- Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives.
- Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment.
- Delight our guests: Ensure excellent service, including VIP and special guest requests.
Qualifications
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment.
About Us
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- Our award winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
Benefits
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night through our Go Hilton travel program.
- Paid parental leave – We offer paid leave for eligible Team Members, including partners and adoptive parents.
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
- Mental health resources – Through our Care for All hub, we provide resources to help our Team Members care for themselves and their loved ones.
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