Housekeeping Supervisor
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Key skills for this role
About the Role
Hilton seeks a Housekeeping Floor Supervisor to oversee the housekeeping team, ensure cleanliness standards, and deliver exceptional guest experiences. The role involves supervising staff, conducting inspections, coordinating maintenance, and managing inventory.
Key Skills for This Role
Responsibilities
- Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms.
- Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met.
- Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns.
- Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives.
- Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment.
- Delight our guests: Ensure excellent service, including VIP and special guest requests.
Requirements
- Previous experience in housekeeping supervision or similar role
- Strong leadership and team management skills
- Excellent attention to detail and organizational skills
- Ability to work in a fast paced environment
Full Job Posting
Job Description
- Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Floor Supervisor/Accommodation Supervisor, you’re not just ensuring the upkeep and cleanliness of the hotel
Responsibilities
- Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms
- Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met
- Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns
- Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives
- Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment
- Delight our guests: Ensure excellent service, including VIP and special guest requests
Qualifications
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment.
About Us
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the
Benefits
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world class hotels through our Go Hilton travel program
- Paid parental leave – We offer paid leave for eligible Team Members, including partners and adoptive parents
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones.
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