Housekeeping Supervisor
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Key skills for this role
About the Role
Pullman Doha is looking for a Housekeeping Supervisor to oversee guest floors, public areas, and back areas. The role requires at least 2 years of experience in a similar capacity in 5-star hotels and strong guest relations skills.
Key Skills for This Role
Responsibilities
- Responsible for upkeep of guest floors, public areas and back areas as per standards
- Manage and supervise all tasks of his/her staff
- Ensure that guest supplies are replenished
- Optimize work productivity by effectively scheduling and allocating resources
- Ensure team follows periodical cleaning schedules
- Ensure guest requirements and requests are promptly and efficiently responded to
- Conduct regular room checklists
- Record room status in allocated section accurately
- Comply with hotel's health, safety and hygiene policies
- Ensure employees are informed daily about priorities to personalize service
Requirements
- At least 2 years' experience in a similar capacity in 5 star hotels
- Experience in luxury or upscale hospitality segment preferred
- Strong guest relations and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collectively as part of a team
Full Job Posting
Company Description
- Being a Pullman Heartist means embodying and conveying the brand mindset through values of commitment, adaptability and creativity.
- Join a hotel that is a member of the Accor network, with over 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
What you will be doing
- Responsible for upkeep of guest floors, public areas and back areas as per standards.
- Manage and supervise all tasks of his/her staff.
- Ensure that guest supplies are replenished.
- Optimizes work productivity by effectively scheduling and allocating all available resources.
- Responsible for ensuring that team follows periodical cleaning schedules.
- Ensures guest requirements and requests are promptly and efficiently responded to.
- Conduct regular room checklists.
- Record room status in allocated section accurately.
- Comply with hotel's health, safety and hygiene policies.
- Ensure employees are informed daily about priorities to personalize service.
- Any other duties assigned by the Management.
Your experience and skills include
- At least 2 years’ experience in a similar capacity in 5* hotels.
- Experience in luxury or upscale hospitality segment is preferred.
- Strong guest relations and problem solving abilities.
- Ability to work well under pressure in a fast paced environment.
- Ability to work cohesively and collectively as part of a team.
Our Commitment To Diversity & Inclusion
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
- We welcome you as you are and you can find a job and brand that matches your personality.
- We support you to grow and learn every day.
- By joining Accor, every chapter of your story is yours to write.
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