Housekeeping Supervisor
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Key skills for this role
About the Role
Hilton is looking for a Housekeeping Supervisor to ensure the upkeep and cleanliness of the hotel in Doha. The role involves supervising housekeeping attendants, managing guest requests, inspecting rooms, and maintaining standards.
Key Skills for This Role
Responsibilities
- Responsible for smooth operation of the floor assigned
- Supervise Housekeeping Attendants
- Organize and facilitate room making process
- Daily allocation of rooms and deep cleaning tasks to team members
- Check occupied and departure rooms, giving special attention to guest needs
- Manage guest requests, including VIP amenities
- Routine inspection of guest bedrooms and public areas
- Carry out lost and found procedures
- Report maintenance issues to Maintenance/Engineering Department
- Assist with training requirements
Requirements
- Passion for hospitality
- Acting with integrity
- Leadership skills
- Teamwork orientation
- Sense of ownership and accountability
Full Job Posting
Job Description
- Housekeeping Supervisor at Hilton Doha
Responsibilities
- Responsible for smooth operation of the floor assigned.
- Responsible for the performance of housekeeping attendants.
- Supervise Housekeeping Attendants.
- Organizes and facilitates room making process.
- Daily allocation of rooms and deep cleaning tasks to team members.
- Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.
- Checks the occupied and departure rooms, giving special attention to guest needs.
- Ensures that the entire operation is performed as per the laid down standards.
- To organise immediately the guest needs under intimation to Director of Housekeeping, Assistant Executive Housekeepers and Senior Housekeeping Supervisors.
- Manage guest requests, including VIP amenities and communicating them to the relevant team members.
- Routine inspection of guest bedrooms to ensure they meet standards.
- Routine inspection of public areas.
Qualifications
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment.
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