Housekeeping Manager ( Saudi Only)
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Key skills for this role
About the Role
Accor is seeking a Housekeeping Manager for Mövenpick Hotel & Residences Riyadh. The role involves inspecting rooms, assigning tasks, managing inventory, and ensuring high cleanliness standards.
Key Skills for This Role
Responsibilities
- Begin day by inspecting all showrooms, out of order and vacant clean room
- Prepare floor assignment daily basis and record updated status
- Obtain list of rooms to be cleaned immediately and list of check outs or discharges
- Inspect all landings and pantries for proper par stocks
- Inspect and update all vacant clean inspected rooms in the computer
- Ensure guest rooms are maintained in perfect condition by performing written room inspections daily
- Ensure all guestrooms have proper furniture, fixtures and amenities
- Strategize Room Attendants to clean priority, rush rooms first and VIP guests
- Upon guest departure re check room for any forgotten item
- Maintain database of guest preferences
- Report all room discrepancies with front desk daily before end of shift
- Report Engineering deficiencies daily to Housekeeping Office Coordinator
Requirements
- Begin day by inspecting all showrooms, out of order and vacant clean room
- Prepare floor assignment daily basis and record updated status
- Obtain list of rooms to be cleaned immediately and list of check outs or discharges
- Inspect all landings and pantries for proper par stocks
- Inspect and update all vacant clean inspected rooms in the computer
- Ensure guest rooms are maintained in perfect condition by performing written room inspections daily
- Ensure all guestrooms have proper furniture, fixtures and amenities
- Strategize Room Attendants to clean priority, rush rooms first and VIP guests
- Upon guest departure re check room for any forgotten item
- Maintain database of guest preferences
- Report all room discrepancies with front desk daily
- Report Engineering deficiencies daily to Housekeeping Office Coordinator
Full Job Posting
Job Description
- Begin Day by inspecting all showrooms, out of order and vacant clean room
- Prepare floor assignment daily basis and record updated status and turn into housekeeping on a daily basis
- Obtain list of rooms to be cleaned immediately and list of check outs or discharges to prepare work assignments
- Inspect all landings and pantries for proper par stocks and ensure all guests rooms, corridors are maintained to a high level of cleanliness
- Inspects and update all vacant clean inspected rooms in the computer as soon as they become available
- Ensure that guest room is maintained in perfect condition by performing Written Room Inspections daily
- Ensure that all guestrooms have proper furniture, fixtures and amenities, and that all set standards for placement are being followed
- Strategize Room Attendants to clean priority, rush rooms first and VIP guests as needed
- Upon guest departure re check room for any forgotten item
- Maintain database of guest preferences
- Report all room discrepancies with front desk daily before the end of shift.
- Report Engineering deficiencies daily to Housekeeping Office Coordinator
Additional Duties
- Encounters all guests and employees in a professional, service oriented manner
- Report and handle all guest requests, complaints and service related issues
- Make recommendations to improve service and ensure more efficient operation
- Implement cyclical cleaning programs and assign to Housemen i.e. General Cleaning, Window cleaning; high dusting
- Perform a variety of guest requests and think creatively when called upon in order to establish a memorable experience for every guest and member
- Maintaining a good professional relationship with all contacts both inside and outside of the hotel
- Establish and maintain effective communication process with the entire hotel departments
- Inform Housekeeping Management of any absence from duty, reasons and or request additional days off
- Assist with disciplinary action when necessary
- Assist with interviews and new hiring process
- Maintain regular and punctual attendance in compliance with Fairmont Hotels and Resorts standards
- Comply with all hotel and departmental standards, policies and procedures
Compliance and Safety
- Perform other related duties as requested by supervisor
- Adhere to Fairmont Grooming Standards at all times
- Comply with all hotel and departmental standards, policies and procedures
- Observe health and safety guidelines at all times
- Wear safety equipment and/or protection if required
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