Housekeeping Intern
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Key skills for this role
About the Role
Join Grand Mercure Dubai City as a Housekeeping Intern. You will assist in cleaning guest rooms, maintaining supplies, and ensuring excellent service. Ideal for students pursuing a hospitality qualification who are passionate about service excellence and teamwork.
Key Skills for This Role
Responsibilities
- Receive the daily assignment sheet from the Housekeeping office
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
- Ensure that rooms are regularly cleaned according to the hotel procedures
- Follow the health and safety rules
- Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work
- Respond to guests’ complaints in a positive way and keep the guests satisfied
- Dust furnishings and walls and remove marks from them
- Carry out floor care duties in hallway and guest rooms, and vacuum carpets
Requirements
- Enrolled in a recognised educational institution, pursuing a qualification in Hospitality
- Passionate about service excellence and teamwork
- Meticulous attention to detail
- Strong determination to succeed in a demanding environment
- Proficient in English
Full Job Posting
Company Description
- Join Grand Mercure Dubai City, a 5 star Accor hotel where local culture meets world class hospitality.
- With 361 rooms, diverse dining venues, modern meeting facilities, and a passionate team, we are committed to creating memorable guest experiences and empowering our Heartists to grow.
Key Job Responsibilities
- Receive the daily assignment sheet from the Housekeeping office.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
- Ensure that rooms are regularly cleaned according to the hotel procedures.
- Follow the health and safety rules.
- Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
- Respond to guests’ complaints in a positive way and keep the guests satisfied.
- Dust furnishings and walls and remove marks from them.
- Carry out floor care duties in hallway and guest rooms, and vacuum carpets.
Qualifications
- Enrolled in a recognised educational institution, pursuing a qualification in Hospitality.
- Passionate about service excellence and teamwork.
- Meticulous attention to detail.
- Strong determination to succeed in a demanding environment.
- Proficient in English.
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