Housekeeping Coordinator
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Key skills for this role
About the Role
Four Seasons Hotel Doha seeks a Housekeeping Coordinator to coordinate daily room assignments, monitor room status, handle guest requests, and maintain inventory. The ideal candidate has hospitality experience, strong organizational skills, and proficiency in hotel management systems.
Key Skills for This Role
Responsibilities
- Coordinate daily room assignments and special cleaning tasks for housekeeping staff
- Monitor room status reports and update housekeeping systems accordingly
- Handle incoming calls and messages, dispatching requests to the housekeeping team promptly
- Maintain inventory of linens, cleaning supplies, and guest amenities, and support ordering as needed
- Prepare daily and monthly reports for management (productivity, lost & found, room status, etc.)
- Assist in training and supporting housekeeping associates with systems and processes
- Ensure guest requests and complaints related to housekeeping are followed up efficiently
- Liaise with Front Office and Engineering to ensure smooth communication and operations
Requirements
- Previous experience in housekeeping, front office, or administrative support (hospitality preferred)
- Strong organizational skills with attention to detail
- Excellent communication skills, both verbal and written in English; Arabic is an asset
- Proficiency in Microsoft Office and hotel management systems (Opera/Fidelio or similar)
- Ability to multitask and remain calm under pressure
- Strong sense of teamwork and guest service orientation
Full Job Posting
About Four Seasons
- Four Seasons is a luxury hospitality company focused on creating exceptional guest experiences through a world class employee experience.
About the Location
- Four Seasons Hotel Doha is a beachfront urban retreat in Qatar's capital, with 237 rooms, 10 dining venues, and extensive facilities.
Job Description
- Coordinate daily room assignments and special cleaning tasks for housekeeping staff.
- Monitor room status reports and update housekeeping systems accordingly.
- Handle incoming calls and messages, dispatching requests to the housekeeping team promptly.
- Maintain inventory of linens, cleaning supplies, and guest amenities, and support ordering as needed.
- Prepare daily and monthly reports for management (productivity, lost & found, room status, etc.).
- Assist in training and supporting housekeeping associates with systems and processes.
- Ensure guest requests and complaints related to housekeeping are followed up efficiently.
- Liaise with Front Office and Engineering to ensure smooth communication and operations.
Preferred Qualifications And Skills
- Previous experience in housekeeping, front office, or administrative support (hospitality preferred).
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written in English; Arabic is an asset.
- Proficiency in Microsoft Office and hotel management systems (Opera/Fidelio or similar).
- Ability to multitask and remain calm under pressure.
- Strong sense of teamwork and guest service orientation.
Our Offering
- Deeply instilled values based company culture
- Opportunities to build a successful career with global potential
- Unique strong culture diversity of 50 different nationalities
- Living accommodation in a high quality, well resourced apartment
- Excellent Training and Development opportunities
- Employee Recognition Programs
- Complimentary nights at FS Hotels Worldwide
- Paid annual home leave tickets
- Complimentary meals in employee restaurants
- Free transportation to work
- Medical coverage
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