Housekeeping Attendant
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Key skills for this role
About the Role
Grand Mercure Dubai City, a 5-star Accor hotel, is seeking a detail-oriented Housekeeping Attendant to maintain facilities to the highest standards. The role involves cleaning guestrooms and common areas, replenishing supplies, and ensuring a welcoming environment for guests.
Key Skills for This Role
Responsibilities
- Clean and maintain all assigned guestrooms and common areas, including dusting, making beds, vacuuming, bathroom cleaning, and inside window cleaning
- Remove soiled linen from rooms and retrieve clean linen from designated storage areas
- Replenish rooms with supplies and amenities according to departmental standards
- Sign in and out master keys daily and maintain proper accountability for all equipment
- Update and accurately record all cleaned rooms in the designated system
- Identify, collect, and properly tag all lost and found articles following lost and found policy
- Report necessary maintenance items and safety concerns to the line Supervisor promptly
- Follow all departmental policies, procedures, and organizational service standards
- Adhere to all health, safety, and sanitation protocols to maintain a secure work environment
- Maintain proper usage and storage of cleaning supplies and equipment
Requirements
- Basic English communication skills with ability to understand and follow instructions
- Strong interpersonal and communication skills with friendly and professional demeanor
- Excellent attention to detail and commitment to maintaining high cleanliness standards
- Physical stamina and ability to perform manual tasks, including lifting and standing for extended periods
- Flexibility to work varying shifts and schedules based on departmental needs
- Reliability, punctuality, and strong work ethic
Full Job Posting
Company Description
- Grand Mercure Dubai City is a 5 star Accor hotel with 361 rooms, diverse dining venues, modern meeting facilities
- Committed to creating memorable guest experiences and empowering Heartists to grow
Job Description
- Consistently deliver professional, friendly, and engaging service to all guests and team members
- Clean and maintain all assigned guestrooms and common areas, including dusting, making beds, vacuuming, bathroom cleaning, and inside window cleaning
- Remove soiled linen from rooms and retrieve clean linen from designated storage areas
- Replenish rooms with supplies and amenities according to departmental standards
- Sign in and out master keys daily and maintain proper accountability for all equipment
- Update and accurately record all cleaned rooms in the designated system
- Identify, collect, and properly tag all lost and found articles by following lost and found policy
- Report necessary maintenance items and safety concerns to the line Supervisor promptly
- Follow all departmental policies, procedures, and organizational service standards
- Adhere to all health, safety, and sanitation protocols to maintain a secure work environment
- Collaborate with team members to support departmental goals and assist colleagues as needed
- Maintain proper usage and storage of cleaning supplies and equipment
Qualifications
- Basic English communication skills with ability to understand and follow instructions
- Strong interpersonal and communication skills with friendly and professional demeanor
- Excellent attention to detail and commitment to maintaining high cleanliness standards
- Physical stamina and ability to perform manual tasks, including lifting and standing for extended periods
- Flexibility to work varying shifts and schedules based on departmental needs
- Proven ability to remain calm, courteous, and focused on guest needs in all situations
- Team player mentality with proactive approach to supporting colleagues
- Reliability, punctuality, and strong work ethic
- Solid time management and organizational skills
- Knowledge of and commitment to health, safety, and sanitation best practices
- Passion for hospitality industry and genuine interest in delivering exceptional service
- Willingness to learn and grow within a supportive team environment
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