Housekeeping Attendant
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Key skills for this role
About the Role
The First Group Hospitality in Dubai is hiring a Housekeeping Attendant to maintain guest rooms and public areas to high standards. Responsibilities include cleaning, replenishing supplies, and reporting maintenance issues.
Key Skills for This Role
Responsibilities
- Clean assigned rooms thoroughly, making necessary arrangements and replenishing linen and guest supplies
- Tidy and arrange guest belongings when cleaning guest rooms and bathrooms
- Inspect all facilities, furniture and fixtures and report any damage to the Supervisor
- Attend to guest requests and queries courteously and promptly
- Perform special general cleaning in guest rooms as per schedule
- Clean staircases, corridors, windows, and pantries on assigned floors
- Re stock the trolley and pantries for the next day
- Report any maintenance issues immediately
Requirements
- At least two years experience as a Room attendant as hotel staff or casual staff is preferred
- Knowledge of Housekeeping operational procedures
- Ability to work under pressure and in a fast paced environment
- Ability to communicate effectively with the team
- Excellent organizational skills and time management skills
Full Job Posting
Summary
- To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team.
Key Responsibilities
- Reports for duty punctually always wearing the correct uniform and name badge
- Attends the morning/evening briefing at the beginning of the shift
- Collects the section key against signature and room report from the housekeeping office
- Cleans assigned rooms thoroughly, making the necessary arrangement in guest rooms and replenishing linen and guest supplies
- Tidy and arrange Guest belongings when cleaning Guest rooms and bathrooms
- Inspects all facilities, furniture and fixtures and reports any damage to the Supervisor
- Informs Order Taker / Floor Supervisor of any missing/broken items found in rooms
- Attends to the guest’s requests and queries courteously and promptly
- Inform Valet Service to collect Guest clothes for laundry, dry cleaning or pressing
- Operate in a safe and environmentally friendly way
- Does special general cleaning in guest rooms as per housekeeping daily, weekly, and monthly schedule
- Cleans staircases, corridors, windows, and pantries on the assigned floors
Desired Skill & Expertise
- At least two years experience as a Room attendant as hotel staff or casual staff is prefered
- Have knowledge of Housekeeping operational procedures
- Have the ability to work under pressure and in a fast paced environment
- Have the ability to communicate effectively with the team and deliver consistently
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organizational skills and time management skills
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