Hostess - Four Seasons Resort and Residences Red Sea, Saudi Arabia (Vivi)
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Key skills for this role
About the Role
Four Seasons Resort and Residences Red Sea is seeking a Hostess for its beachfront restaurant Vivi. The role involves greeting guests, managing reservations, and coordinating with servers.
Key Skills for This Role
Responsibilities
- Greet guests in a friendly and professional manner upon arrival
- Manage reservations and walk in guests efficiently
- Escort guests to tables and present menus
- Coordinate with servers to manage table availability and turnaround
- Maintain a clean, organized, and welcoming entrance area
- Handle guest inquiries, wait times, and special requests
- Answer phone calls and manage booking systems
- Assist in maintaining guest satisfaction throughout their visit
- Thank guests upon departure and invite them to return
Requirements
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Professional appearance and friendly demeanor
- Ability to multitask and stay organized in a fast paced environment
- Basic computer skills (reservation systems are a plus)
- Fluency in English (additional languages advantageous)
- Flexibility to work shifts, weekends, and holidays
- Arabic speakers and fluency in English are required
Full Job Posting
Job Summary
- The Hostess is the first point of contact for guests, responsible for creating a warm welcome and ensuring a smooth seating process.
- This role plays a key part in delivering a positive first impression and maintaining efficient table management.
- Vivi is our beachfront restaurant in Saudi Arabia, a Mediterranean sanctuary blending flavours from seaside and countryside.
Job Description
- Greet guests in a friendly and professional manner upon arrival
- Manage reservations and walk in guests efficiently
- Escort guests to tables and present menus
- Coordinate with servers to manage table availability and turnaround
- Maintain a clean, organized, and welcoming entrance area
- Handle guest inquiries, wait times, and special requests
- Answer phone calls and manage booking systems
- Assist in maintaining guest satisfaction throughout their visit
- Thank guests upon departure and invite them to return
Requirements
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Professional appearance and friendly demeanor
- Ability to multitask and stay organized in a fast paced environment
- Basic computer skills (reservation systems are a plus)
- Fluency in English (additional languages advantageous)
- Flexibility to work shifts, weekends, and holidays
- Arabic speakers and fluency in English are required
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