Host/ess - Cafe Boulud, Four Seasons Hotel Riyadh
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Key skills for this role
About the Role
The role involves greeting guests, managing reservations, and providing exceptional customer service in a restaurant setting, requiring knowledge of operations and English profi.
Key Skills for This Role
Responsibilities
- Greet and seat guests with a warm welcome
- Coordinate reservations and manage guest inquiries
- Ensure maximum customer satisfaction while adhering to Four Seasons policies
Requirements
- Working knowledge of restaurant operations and general hotel knowledge
- Ability to operate computer equipment and reservations system
- Reading, writing, and oral proficiency in English
Full Job Posting
Role Overview
- Your role as Host/ess will involve greeting and seating guests, coordinating reservations, and promptly addressing any inquiries they may have.
- By maintaining efficiency, courtesy, and professionalism in your interactions, you will ensure maximum customer satisfaction while adhering to all Four Seasons' policies.
Key Responsibilities
- Greet and seat guests with a warm welcome
- Coordinate reservations and manage guest inquiries
- Ensure maximum customer satisfaction while adhering to Four Seasons policies
Knowledge and Skills
- Requires a working knowledge of the restaurant aspect of Four Seasons services, policies or operations and general knowledge of the hotel.
- Requires knowledge or the ability to operate computer equipment and the reservations system.
- Requires reading, writing and oral proficiency in the English language.
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