Holiday Manager
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Key skills for this role
About the Role
Promoting and selling Holidays & Travel products, handling leisure-related tasks to ensure company profitability and achieving targets Lead a team of travel consultants, providi.
Key Skills for This Role
Responsibilities
- Promoting and selling Holidays & Travel products, handling leisure related tasks to ensure company profitability and achieving targets
- Lead a team of travel consultants, providing training and support to foster a culture of excellence and innovation
- Ensure compliance with travel regulations and safety protocols, maintaining high standards of service and customer care
- Develop partnerships with tourism boards and local attractions to enhance package appeal and value
- Analyze sales data and performance metrics to inform future strategies and optimize holiday offerings
- Manage client communications effectively, providing timely updates and addressing concerns to enhance customer satisfaction
- Coordinate with marketing teams to promote holiday packages through compelling campaigns and outreach strategies
- Oversee all logistical aspects of holiday planning, from itinerary creation to on ground support, ensuring seamless execution
- Monitor holiday trends and customer feedback to continuously improve offerings and introduce innovative travel experiences
- Negotiate contracts with hotels, airlines, and local vendors to secure the best rates and services for clients, leveraging industry connections
- Design and curate personalized holiday packages that cater to diverse client preferences and budgets, ensuring exceptional experiences
- Develop Marketing Strategies to Promote & sell all products & services
Requirements
- 5 to 10 years of experience in travel or holiday management
- Proven leadership and team management skills
- Strong sales and negotiation abilities
- Excellent communication and customer service skills
Full Job Posting
Key Responsibilities
- Promoting and selling Holidays & Travel products, handling leisure related tasks to ensure company profitability and achieving targets
- Lead a team of travel consultants, providing training and support to foster a culture of excellence and innovation.
- Ensure compliance with travel regulations and safety protocols, maintaining high standards of service and customer care.
- Develop partnerships with tourism boards and local attractions to enhance package appeal and value.
- Analyze sales data and performance metrics to inform future strategies and optimize holiday offerings.
- Manage client communications effectively, providing timely updates and addressing concerns to enhance customer satisfaction.
- Coordinate with marketing teams to promote holiday packages through compelling campaigns and outreach strategies.
- Oversee all logistical aspects of holiday planning, from itinerary creation to on ground support, ensuring seamless execution.
- Monitor holiday trends and customer feedback to continuously improve offerings and introduce innovative travel experiences.
- Negotiate contracts with hotels, airlines, and local vendors to secure the best rates and services for clients, leveraging industry connections.
- Design and curate personalized holiday packages that cater to diverse client preferences and budgets, ensuring exceptional experiences.
- Develop Marketing Strategies to Promote & sell all products & services.
Supervisory Responsibilities
- Assisting Travel Consultant on Holidays package.
- Seek management assistance and guidance by reporting any issues.
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