Healthcare Experience & Mobility Solutions Senior Manager (2023512)
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Key skills for this role
About the Role
Nahdi is seeking a Senior Manager to lead the development, implementation, and management of IT applications for the retail business, with a focus on healthcare experience and mobility solutions.
Key Skills for This Role
Responsibilities
- Contribute to the development and management of IT applications, aligning application strategy with business objectives
- Work closely with internal customers and super users to analyze technical requirements and translate them into technical features
- Oversee multiple application development and implementation projects, setting timelines, allocating resources, managing budgets, and ensuring on time delivery
- Manage applications, assessing effectiveness and making decisions regarding upgrades, replacements, or decommissioning
- Build and maintain relationships with software vendors and external partners, and liaise with internal stakeholders
- Develop and manage the budget for the IT applications department, including cost benefit analysis and monitoring spending
- Keep abreast of new technologies and industry trends to identify opportunities for innovation and improvement
- Ensure applications comply with relevant laws and regulations, particularly data security and privacy
- Oversee integration of applications for seamless operation and data consistency, and optimize application performance
- Implement quality assurance processes and oversee testing of new and existing applications
- Oversee data management practices within applications and utilize data analytics to inform business decisions
- Ensure end users are effectively trained on new applications and provide ongoing support
Requirements
- Bachelor’s degree in computer science, Information Technology, or a related field
- Master’s degree in a relevant field, such as Information Systems, can be advantageous
- 7+ years of experience in IT application and management, ideally in the retail sector
- Proven experience in a leadership or management role, overseeing IT teams and projects
- Knowledge of software development methodologies (like Agile, Scrum, Waterfall), programming languages, and frameworks
- Understanding of database technologies, SQL, and data management practices
- Skills in analyzing business requirements and transforming them into technical specifications
- Awareness of networking, hardware, and software infrastructure
- Knowledge of security protocols, data protection, and risk management
- Understanding of cloud services (like AWS, Azure, Google Cloud)
- Proficiency in tools like JIRA, Trello, or Microsoft Project for managing IT projects
- Familiarity with testing methodologies and tools
Full Job Posting
Role Overview
- Support in the development, implementation, and management of IT applications that support and enhance the operational efficiency and service delivery of the retail business.
- This role involves applications operational planning to align IT applications with business goals while managing a team of IT professionals to ensure effective application development and maintenance, ensuring compliance with healthcare regulations.
Accountabilities
- Contribute to the development and management of the IT applications, this involves short term planning to align the application strategy with the business's overall objectives and technological advancements
- Working closely with the internal customer and super users fostering a collaborative and innovative work environment to build IT applications capable of meeting organizational goals, through effective analyses of technical requirements and translating it into technical features.
- Overseeing multiple application development and implementation projects. This includes setting timelines, allocating resources, managing budgets, and ensuring projects are delivered on time.
- Managing the applications, ensuring they meet the needs of the organization. This involves regular assessments to determine the effectiveness of each application and decisions regarding upgrades, replacements, or decommissioning.
- Building and maintaining relationships with software vendors and other external partners. Also, liaising with internal stakeholders to understand their needs and ensuring the applications meet these requirements.
- Developing and managing the budget for the IT applications department this includes cost benefit analysis for new investments, monitoring spending, and ensuring cost effectiveness.
- Keeping abreast of new technologies and industry trends to identify opportunities for innovation and improvement within the organization's application framework.
- Ensuring that applications comply with relevant laws and regulations, particularly those relating to data security and privacy Also involves assessing and mitigating risks associated with the use of these applications.
- Overseeing the integration of applications to ensure seamless operation and data consistency across the organization. This also involves optimizing application performance for better efficiency and user experience.
- Implementing quality assurance processes and overseeing the testing of new and existing applications to ensure they meet the required standards and are free from defects.
- Overseeing data management practices within applications and utilizing data analytics to inform business decisions and improve application services.
- Ensuring that end users are effectively trained on new applications and providing ongoing support to maximize the utility of application investments.
Work Environment
- Indoors : 100%
- Outdoors : 0%
- Working Days : 5 Working Days
- Days off : 2 Days Off
- Working Hours : 8:00 AM – 6:00 PM (1 hour break)
Job Requirement
- Education: Bachelor’s degree in computer science, Information Technology, or a related field is typically required. A Master’s degree in a relevant field, such as Information Systems, can be advantageous
- Experience: 7+ years of experience in IT application and management, ideally in the retail sector. Proven experience in a leadership or management role, overseeing IT teams and projects.
- Computer Skills: Knowledge of software development methodologies (like Agile, Scrum, Waterfall), programming languages, and frameworks relevant to the organization's tech stack. Understanding of database technologies, SQL, and data management practices. Skills in analyzing business requirements and
- Languages: English, Arabic
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