Payroll Specialist
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Key skills for this role
About the Role
Respond to employee inquiries and complaints, ensure payroll accuracy, submit reports, and possess diploma education with MS Office skills in English and Arabic.
Key Skills for This Role
Responsibilities
- Respond to employee inquiries and complaints via email and calls in a timely manner
- Follow up on all payments registered in the payroll system daily to ensure compliance
- Validate and escalate employee requests through the self service system
- Submit transactions after revision and validation of accuracy
- Submit regular reports analyzing employee requests to provide proper payroll services
Requirements
- Experience in payroll operations or related field
- Knowledge of payroll policies and procedures
- Attention to detail and data accuracy
- Ability to handle employee inquiries and complaints
Full Job Posting
Job Overview
- Respond to employee inquiries and complaints in line with Nahdi policies and procedures.
- Follow up on payments registered in the payroll system on a daily basis.
- Validate and escalate employee requests through the self service system.
- Submit transactions after revision and validation.
- Submit regular reports to concerned stakeholders.
Accountabilities
- Respond to employee complaints and inquiries via email and calls in a timely manner.
- Follow up on all payments registered in the payroll system on a daily basis.
- Validate and escalate employee requests through the self service system.
- Submit transactions after revision and validation.
- Submit regular reports analyzing employee requests.
Work Environment
- Indoors: 100%
- Outdoors: 0%
- Working Days: 5
- Days off: 2
- Working Hours: 8:00 AM 5:00 PM (1 hour break)
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