Head waiter
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Key skills for this role
About the Role
Hilton in Mecca seeks a Head Waiter to serve guests in a friendly, timely, and efficient manner. Responsibilities include managing guest queries, serving beverages, ensuring menu knowledge, and maintaining grooming standards.
Key Skills for This Role
Responsibilities
- Manage guest queries in a friendly, timely, and efficient manner
- Serve Alcoholic/non Alcoholic beverages in conjunction with licensing/liquor regulations
- Ensure knowledge of menu and all products
- Ensure mis en place is well stocked at all floor stations
- Follow correct reporting procedures if faced with issues
- Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
- Comply with hotel security, fire regulations and all health and safety legislation
Requirements
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Experience in Food and Beverage department and/or industry (advantageous)
- Previous experience of cash handling (advantageous)
- Knowledge of Food Hygiene Regulations (advantageous)
Full Job Posting
Job Description
- Manage guest queries in a friendly, timely, and efficient manner
- Serve Alcoholic/non Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non residents
- Ensure knowledge of menu and all products
- Ensure mis en place is well stocked at all floor stations
- Follow correct reporting procedures if faced with issues
- Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
- Comply with hotel security, fire regulations and all health and safety legislation
Qualifications
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Experience in Food and Beverage department and/or industry (advantageous)
- Previous experience of cash handling (advantageous)
- Knowledge of Food Hygiene Regulations (advantageous)
About Us
- Hilton is a global leader in hospitality, with a mission to fill the earth with the light and warmth of hospitality.
- Award winning workplace culture recognized on World's Best Workplaces list.
- Offers benefits including travel perks, paid parental leave, crisis concierge, and mental health resources.
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