Head Waiter / Head Waitress
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Key skills for this role
About the Role
Alabbar Enterprises & ANOTHER is hiring a Head Waiter/Waitress in Abu Dhabi to take orders, serve food and drinks, and ensure guest satisfaction. The role requires a high school diploma, customer service experience, and the ability to work in a fast-paced environment.
Key Skills for This Role
Responsibilities
- Making the guest feel at home and taken care of throughout their experience.
- Setting up / opening and closing the restaurant.
- Explaining the daily specials / chef recommendations.
- Taking order and punching them into the POS system.
- Communicate order details to the kitchen staff.
- Coordinate with kitchen staff to ensure timely and accurate order preparation.
- Regularly update customers on the status of their orders.
- Handle complaints from clients.
- Serving food and drinks.
- Liaising with bartenders and runners to ensure smooth operations.
- Taking out the empty plates, glasses and condiments after the guests have finished.
- Cleaning the restaurant.
Requirements
- High School Diploma or equivalent
- Experience in food and beverage preparation or customer service preferred
- Capability to perform repetitious duties
- Capability of working in a high pressured environment
- Dedication to customer satisfaction and service excellence
Full Job Posting
Job Summary
- Responsible in taking food and beverage orders, suggestive selling, serving orders to guests and ensuring complete guest satisfaction.
Job Responsibilities
- Making the guest feel at home and taken care of throughout their experience.
- Setting up / opening and closing the restaurant.
- Explaining the daily specials / chef recommendations.
- Taking order and punching them into the POS system.
- Communicate order details to the kitchen staff.
- Coordinate with kitchen staff to ensure timely and accurate order preparation.
- Regularly update customers on the status of their orders.
- Handle complaints from clients.
- Serving food and drinks.
- Liaising with bartenders and runners to ensure smooth operations.
- Taking out the empty plates, glasses and condiments after the guests have finished.
- Cleaning the restaurant.
Job Requirements
- High School Diploma or equivalent.
- Experience in food and beverage preparation or customer service preferred.
- Capability to perform repetitious duties.
- Capability of working in a high pressured environment.
- Dedication to customer satisfaction and service excellence.
What We Offer
- A supportive and friendly team.
- Career growth opportunities.
- Competitive salary and benefits.
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