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Head Waiter

Mondrian Hotels
Doha, QAT
Full Time
Senior
Onsite
4 weeks ago
Food and Beverage ServiceGuest ServiceLeadershipUpsellingCash HandlingComplaint Handling
Free

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Food and Beverage ServiceGuest ServiceLeadership
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Company Description

  • From high octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat.
  • With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.

How your day looks like

  • Ensure the day to day operation is smooth in the restaurant
  • Assist the leadership team of the restaurant in achieving high guest satisfaction
  • Guide and lead the server in the restaurant
  • Perform the duties of supervisor on regular basis
  • Maximize sales potential and encourage up selling in order to maximize rates
  • Ensure cash floats are secured at all times
  • To work within budgeted costs
  • To minimize abuse of operating equipment
  • To ensure that requisitions for supplies are completed, delivered and accounted for
  • To minimize the use of overtime
  • To ensure that there is enough operating equipment at all times
  • To record all voids, and report any payment discrepancies to Restaurant Manager

Qualifications

  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Previous work experience in a restaurant/food and beverage setting
  • Flexibility with shifts of the outlet dependent on business demands

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