Head of Services, International Government
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Key skills for this role
About the Role
Vantor seeks a Head of Services to build and lead the services organization for International Government, focusing on professional services, implementation, and mission support. The role requires significant leadership experience in services delivery for government or enterprise customers.
Key Skills for This Role
Responsibilities
- Build and lead the IG services organization across professional services, implementation, integration, configuration, training, and mission support
- Define the services operating model including governance, delivery standards, resource planning, performance metrics, and quality controls
- Partner with Sales, Solutions Architecture, Product, Customer Success, and regional leadership to shape services strategy
- Support strategic pursuits through SOW development, implementation planning, pricing inputs, and risk assessment
- Build and manage a partner enabled delivery ecosystem
- Scale training, enablement, and mission support capabilities across regions
- Establish services metrics that measure customer impact, delivery performance, adoption, and operational efficiency
Requirements
- Significant leadership experience in professional services, program delivery, implementation, or technical services organizations
- Proven experience building, scaling, or transforming a services function in a high growth environment
- Demonstrated success supporting complex government or enterprise pursuits
- Experience working with defense, intelligence, national security, or similarly regulated customers
- Strong program and portfolio management expertise
- Technical fluency across software implementation, systems integration, APIs, cloud and edge deployments
Full Job Posting
Role Overview
- Vantor is seeking a Head of Services, International Government to build and lead the services organization supporting our International Government (IG) business.
- This is a builder role for a leader with vision, urgency, and strong operational discipline.
- You will lead services across professional services, implementation, integration, configuration, training, and mission support.
Responsibilities
- Build and lead the IG services organization across professional services, implementation, integration, configuration, training, and mission support
- Define the services operating model including governance, delivery standards, resource planning, performance metrics, and quality controls
- Partner with Sales, Solutions Architecture, Solutions Engineering, Product, Customer Success, PMO, and regional leadership
- Support strategic pursuits through SOW development, implementation planning, pricing inputs, delivery scoping, and risk assessment
- Lead direct, matrixed, and partner delivery teams
- Build and manage a partner enabled delivery ecosystem
- Partner with PMO and program leadership to strengthen forecasting, resource management, milestone tracking
- Scale training, enablement, and mission support capabilities across regions
- Establish services metrics that measure customer impact, delivery performance, adoption, and operational efficiency
Minimum Qualifications
- Significant leadership experience in professional services, program delivery, implementation, mission support, or technical services organizations
- Proven experience building, scaling, or transforming a services function in a high growth or evolving environment
- Demonstrated success supporting complex government or enterprise pursuits
- Experience working with defense, intelligence, national security, MoD, public sector, or similarly regulated customers
- Strong program and portfolio management expertise
- Experience designing and managing partner enabled delivery models
- Technical fluency across software implementation, systems integration, APIs, cloud and edge deployments, enterprise platforms, and AI enabled workflows
- Ability to lead distributed teams across regions, functions, and time zones
- Strong commercial acumen and executive communication skills
- A builder's mindset characterized by ownership, judgment, adaptability, and a bias toward action
Preferred Qualifications
- Experience in GEOINT, spatial intelligence, ISR, UAV, defense technology, mission software, data platforms, or AI enabled national security solutions
- Experience supporting international defense, intelligence, MoD, or national security customers
- Experience building software centric services organizations
- Experience working within or alongside PMOs supporting large government programs
- PMP, PRINCE2, MSP, Agile, Scrum, or equivalent certifications
- Experience scaling training, enablement, or mission support capabilities across multiple regions
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