Head of Pricing & Market Operations
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Key skills for this role
About the Role
Miral Destinations seeks a Head of Pricing & Market Operations in Abu Dhabi to lead revenue optimization, pricing strategies, and market operations for theme parks and attractions.
Key Skills for This Role
Responsibilities
- Develop pricing strategies that align with management goals, focusing on revenue, per cap, and attendance
- Lead collaboration between revenue management, Marketing, Finance, and IT for data accountability
- Define targets by segment, channels, and product/price initiatives
- Lead strategies and tactics to drive profitable visitation
- Develop KPIs for the commercial team to drive yield and volumes
- Serve as SME for RO configuration for dynamic pricing, distribution strategy, and inventory controls
- Oversee 12 month tactical revenue plans and mid to short term integration
- Manage and develop a team of RO managers, delivering coaching, training, and performance reviews
- Evaluate macroeconomic, competitive, and industry trends to refine revenue actions
Requirements
- Bachelor's or Master's degree in Business, Economics, Industrial Engineering, Finance, Statistics, Tourism or related quantitative discipline
- 5+ years experience in revenue management or commercial roles, ideally in a global organization with complex revenue structure
- At least 3 years in a leadership role involving stakeholder alignment
- Strong commercial acumen and ability to translate strategic objectives into tactical actions
- Excellent with PowerPoint, visualization & Excel
- Advanced data analysis skills: Excel/VB Script, Power BI (advantageous)
Full Job Posting
Job Overview
- The Head of Pricing & Markets operations is a seasoned professional with deep technical expertise in revenue optimization, a strong analytical mindset, and demonstrated ability to lead teams toward achieving financial and commercial goals.
- He/She will implement the delivery of revenue initiatives and market’s operations function, leveraging pricing, segments distribution mix and inventory management.
- Drive the execution of high impact revenue strategies to maximize revenue driven from forecast.
- They will have operational responsibilities for ensuring the demand, pricing and inventory functions for all defined Miral Assets portfolio are optimally planned, configured and managed to achieve the highest possible revenue results.
- As a key point of contact for commercial teams in trade and marketing, the role will be working closely with Sr Director revenue management.
- The role leads a diverse team of market operations pricing teams & inventory managers and is required to act as a coach and mentor.
Job Scope
- Develop pricing strategies that align with management goals, focusing on revenue, per cap and attendance.
- Provide insights to guide RM strategic prioritization.
- Be a trusted partner to marketing & Trade leadership, support planning, risk assessment and decisions.
- Lead collaboration between revenue management, Marketing, Finance and IT for data accountability.
- Recommend rates and objectives for yearly budgeting.
- Define targets by segment, channels and product/price initiatives.
- Identify gaps and recommend opportunities for each asset and engage resources into activity planning.
- Lead strategies and tactics to drive profitable visitation.
- Assist with analysis in the development of strategic admissions pricing.
- Lead pricing development and recommend actions to sustain demand and fill gaps.
- Develop KPIs for the commercial team to drive yield and volumes for the business.
- Work closely with the Performance management team to set targets and monitor results.
Job Essential
- Bachelor or Master’s degree in Business, economics, Industrial engineering, Finance, Statistics, Tourism or related quantitative discipline.
- Strong commercial acumen with excellent understanding of commercial drivers within Theme parks, Airlines or revenue management environment.
- 5+ year experience in revenue management or commercial roles ideally in a global organization with complex revenue structure.
- Ability to translate strategic objectives into tactical actions.
- Bring the ability to execute long term vision for per cap in budget, forecast and pricing solutions that aligns with management strategy.
- Constantly scans for emerging market trends to drive sustainable competitive advantage.
- Ability to work under pressure and to multi task with a strong sense of priorities, always with a high interest on precision and detail.
- Excellent with PowerPoint presentation, visualization & Excel.
- Advantageous: Advanced data analysis skills: Excel/VB Script, powerBI.
- Minimum 5 years of progressive experience in revenue management, consulting or tourism management.
- At least 3 years in a leadership role involving in stakeholder alignment.
- Strong commercial acumen, with confidence in managing budgets and evaluating investment opportunities.
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