Head of Operations
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Key skills for this role
About the Role
Quttainah Specialized Hospital seeks a Head of Operations to oversee daily activities in Dubai. The role involves managing departmental performance, optimizing workflows, and ensuring regulatory compliance.
Key Skills for This Role
Responsibilities
- Oversee daily operational activities across the hospital
- Ensure clinical and non clinical operations run efficiently, aligning processes with regulatory requirements, quality standards, and patient experience objectives
- Manage departmental performance, optimize workflows, coordinate cross functional teams, and implement operational policies and procedures
- Monitor budgets, resource allocation, and utilization to support sustainable growth
- Drive continuous improvement initiatives and operational excellence
- Collaborate with senior leadership, medical staff, and support functions
Requirements
- Strong Operations Management experience, including process optimization and implementation of hospital or healthcare operational standards
- Advanced Analytical Skills for interpreting performance data
- Proven Team Management capabilities
- Excellent Communication skills
- Demonstrated Budgeting skills
- Bachelor's degree in Business Administration, Healthcare Management, or related field; master's preferred
- Significant experience in healthcare operations, preferably within hospitals or specialized medical centers
- Familiarity with UAE healthcare regulations and accreditation standards
Full Job Posting
Company Description
- Quttainah Specialized Hospital is the largest specialized cosmetic surgery hospital in the Middle East, offering advanced aesthetic and cosmetic medical services.
- The hospital features a boutique center personally designed by the owner, creating a distinctive, original environment with meticulous attention to detail.
- QSH aims to provide the UAE and neighboring Gulf countries with innovative healthcare, delivering cutting edge treatments in cosmetic medicine and surgery.
Role Description
- The Head of Operations is a full time, on site role based in Dubai, United Arab Emirates, responsible for overseeing daily operational activities across the hospital.
- This role ensures that clinical and non clinical operations run efficiently, aligning processes with regulatory requirements, quality standards, and patient experience objectives.
Key Responsibilities
- Managing departmental performance, optimizing workflows, coordinating cross functional teams, and implementing operational policies and procedures.
- Monitoring budgets, resource allocation, and utilization to support sustainable growth.
- Driving continuous improvement initiatives and operational excellence.
- Collaborating with senior leadership, medical staff, and support functions to maintain high standards of service and support the hospital’s strategic goals.
Qualifications
- Strong Operations Management experience, including process optimization and implementation of hospital or healthcare operational standards.
- Advanced Analytical Skills for interpreting performance data, identifying trends, and making evidence based operational decisions.
- Proven Team Management capabilities, including leadership, mentorship, and cross functional collaboration in a diverse workplace.
- Excellent Communication skills for engaging with clinical staff, management, and external stakeholders, both verbally and in writing.
- Demonstrated Budgeting skills, including cost control, resource planning, and financial monitoring to support organizational objectives.
- Bachelor’s degree in Business Administration, Healthcare Management, or a related field; a master’s degree is preferred.
- Significant experience in healthcare operations, preferably within hospitals or specialized medical centers.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast paced environment.
- Familiarity with UAE healthcare regulations and accreditation standards is required.
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