Admission and Discharge Coordinator(Arabic Speaking)
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Key skills for this role
About the Role
Quttainah Specialized Hospital is seeking an Arabic-speaking Admission and Discharge Coordinator for a full-time, on-site role in Dubai. The coordinator will manage patient admissions and discharges, verify information, coordinate documentation, and liaise between medical staff and patients.
Key Skills for This Role
Responsibilities
- Manage the admission and discharge process for patients
- Verify patient information and coordinate medical documentation
- Deliver exceptional customer service to patients and families
- Serve as a liaison between medical staff and patients
- Provide guidance and education to patients regarding procedures and insurance queries
Requirements
- Strong communication and customer service skills
- Knowledge of medical terminology and Medicare processes
- Attention to detail and organizational skills
- Previous experience in healthcare is required
- Bilingual proficiency in English and Arabic is required
- Experience in Accounts department is preferred
Full Job Posting
Company Description
- Quttainah Specialized Hospital (QSH) is the largest specialized cosmetic surgery hospital in the Middle East.
- Based in Dubai, QSH provides cutting edge treatments in cosmetic medicine and surgery.
- QSH serves UAE and neighboring Gulf countries with expertise and care.
Role Description
- Manage the admission and discharge process for patients, ensuring a seamless experience.
- Verify patient information and coordinate medical documentation.
- Deliver exceptional customer service and serve as a liaison between medical staff and patients.
- Provide guidance and education to patients regarding procedures, medical terminology, and insurance queries.
Qualifications
- Strong communication and customer service skills.
- Knowledge of medical terminology and Medicare processes.
- Training skills and willingness to educate patients on admission and discharge protocols.
- Attention to detail and organizational skills for handling medical documentation.
- Proficiency in basic computer applications and hospital management systems is an advantage.
- Ability to work under pressure in a fast paced environment.
- Previous experience in healthcare is required.
- Bilingual proficiency in English and Arabic is required.
- Experience in Accounts department is preferred.
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