{bc}
Apply
naukri

Head of Operations

International School of London Qatar
Doha, QAT
Fulltime
Director
3 months ago
Head of Operations
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

Head of Operations
Smart Apply

Full Job Posting

Strategic Leadership & Slt Contribution

  • fostering the values, dispositions, behaviours, attitudes, and attributes of the ISL Qatar guiding statements and the IB learner profile
  • serving as a core member of the Senior Leadership Team, providing strategic counsel to the Head of School on all operational planning, resource allocation, and risk mitigation
  • developing, implementing, and monitoring the long-term operational strategy, ensuring resource deployment aligns with the school s educational vision and financial sustainability objectives
  • developing and articulating clear goals for all operational departments, aligned to the school s strategic plan, and communicating these consistently to operational teams
  • actively strengthening the relationship between the academic and operational sides of the school, working jointly with academic leaders to anticipate and deliver the operational support needed for the educational programme
  • managing change processes effectively, leading operational teams through transitions and dealing constructively with ambiguity, ensuring continuity of service during periods of change
  • designing, developing, implementing, and reviewing various administrative policies, documents, and strategic plans in conjunction with the Head of School
  • ensuring alignment with the school s strategic goals and contributing to the development of initiatives that enhance operational efficiency, resource management, and overall school growth
  • driving a culture of continuous improvement, efficiency, and innovation across all support services, using data and performance indicators to benchmark service delivery
  • employing effective processes for gathering, analysing, and using data to inform operational decision-making, consistent with the school's strategic goals
  • identifying, analysing, and resolving operational issues using structured problem-solving approaches, ensuring a positive and productive working environment
  • building an environment of trust through transparent communication about decisions, processes, and how they are made, across all operational departments
  • ensuring robust governance and compliance frameworks are embedded throughout all operational departments
  • contributing to Senior Leadership Team and Whole School Leadership meetings
  • maintaining and ensuring confidentiality throughout all processes and communications

Staff Leadership, Learning & Development

  • ensuring that purposeful professional learning and development opportunities are offered for culturally diverse non-academic staff, with varied learning needs, aligned with whole-school procedures and policies
  • leading the development and implementation of professional development plans that build the proficiency, efficiency, and confidence of the administrative and operational team
  • overseeing recruitment best practices for non-academic roles, including the use of structured interview protocols, consistent selection criteria, and approaches that attract high-quality candidates
  • implementing staff retention strategies, including regular stay conversations with key operational staff, to understand engagement and respond proactively to retention risks
  • maintaining up-to-date knowledge of best practices in recruitment, onboarding, transition, and induction, and applying these to ensure non-academic staff are well supported from day one
  • creating a culture of support for new and novice administrative staff, providing opportunities for them to demonstrate their expertise and grow into leadership responsibilities
  • fostering a culture of innovation and encouraged risk-taking across all non-academic teams, modelling behaviours others are encouraged to adopt
  • convening regular meetings with administrative staff to ensure alignment between departments, creating learning opportunities, and fostering a sense of belonging
  • holding regular termly review meetings with admin staff and leaders to evaluate the effectiveness of the administration department
  • overseeing and governing the full performance management and professional growth and evaluation cycle for all non-academic operational staff and department heads, ensuring evaluations are conducted consistently, fairly, and in alignment with school-wide HR processes and timelines
  • monitoring, developing, and implementing a structured evaluation framework for all non-academic operational staff, using performance data to inform professional development planning and staffing decisions
  • reviewing and assessing the reporting systems for non-academic operational staff in collaboration with the Head of School, ensuring alignment with HR processes and structures.

Finance & Budgetary Oversight

  • in conjunction with the Head of Finance, overseeing the budget process for administration and school operations, including ordering, maintenance, inventory, record-keeping, and advice on resources, equipment, publications, furniture, hardware, software, and facilities
  • overseeing the preparation, management, and monitoring of the annual operational budget (including capital expenditure), ensuring fiscal responsibility and alignment with strategic priorities
  • providing leadership and governance for procurement, contract management, and vendor relations, ensuring value for money and adherence to financial policies
  • reviewing, developing, and negotiating all administrative employment and operational contracts, ensuring compliance with school policies and Qatari laws
  • in conjunction with HR and Finance, overseeing, reviewing, and renewing all school insurance policies, including health and premises insurance, ensuring coverage is adequate and compliant with local regulations

Human Resources

  • providing strategic oversight for the HR function, ensuring administrative processes are efficient, compliant with Qatari Labour Law, and support the overall staffing needs of the school
  • ensuring HR policies and procedures support a professional, ethical, and compliant working environment, liaising with regulatory bodies as required
  • ensuring the human resources and administration sections of the school handbooks are kept current

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at International School of London Qatar

Senior Accountant

Doha, QAT

2 weeks agoContract

HS MYP Integrated Sciences Teacher

Doha, QAT

1 months agoFull Time

HS DP Physics & MYP Integrated Science Teacher

Doha, QAT

1 months agoFull Time

HS DP Physics & MYP Integrated Science Teacher

Doha, QAT

1 months agoFull Time

Digital Infrastructure Specialist

Doha, QAT

1 months agoFull Time

MS-HS Dutch Home Language Teacher

Doha, QAT

1 months agoFull Time

Data Manager

Doha, QAT

1 months agoFull Time

Academic Assistant

Doha, QAT

2 months agoFulltime