Head of Marketplace Growth & Commercial Operations
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Key skills for this role
About the Role
HRsource is seeking a Head of Marketplace Growth & Commercial Operations to build and optimize the commercial engine of a high-growth marketplace business. Responsibilities include marketplace growth strategy, sales, revenue operations, and team leadership.
Key Skills for This Role
Responsibilities
- Own marketplace growth strategy across both supply and demand
- Own commercial and sales strategy, execution, and performance
- Develop scalable SOPs, playbooks, and operating frameworks
- Own revenue operations, forecasting, KPI management, and reporting
- Own customer acquisition, activation, retention, and monetization initiatives
- Lead commercial team leadership, coaching, and performance management
- Ensure cross functional alignment between commercial, operations, product, and marketing teams
- Identify and execute new growth opportunities and revenue streams
Requirements
- 10+ years of experience within the GCC/MENA region
- Experience in high growth, technology enabled businesses such as marketplaces, SaaS, MarTech, E commerce, PropTech, FinTech, mobility platforms, digital platforms, consumer technology, B2B technology, scale ups, or venture backed startups
- Proven experience building commercial functions, processes, and teams from the ground up
- Strong understanding of marketplace economics, growth levers, and commercial operations
- Demonstrated success in scaling revenue and improving operational performance
- Experience creating sales methodologies, SOPs, onboarding programs, and performance frameworks
- Strong analytical, commercial, and problem solving skills
- Ability to operate effectively in a high growth, entrepreneurial environment
Full Job Posting
Role Overview
- We're building a high growth marketplace business and are looking for an experienced commercial leader to help scale the company through its next phase of growth.
- This role is suited to someone who combines strategic thinking with exceptional execution.
What You'll Own
- Marketplace growth strategy across both supply and demand.
- Commercial and sales strategy, execution, and performance.
- Development of scalable SOPs, playbooks, and operating frameworks.
- Revenue operations, forecasting, KPI management, and reporting.
- Customer acquisition, activation, retention, and monetization initiatives.
- Commercial team leadership, coaching, and performance management.
- Cross functional alignment between commercial, operations, product, and marketing teams.
- Identification and execution of new growth opportunities and revenue streams.
What We're Looking For
- 10+ years of experience within the GCC/MENA region.
- Experience in high growth, technology enabled businesses such as marketplaces, SaaS, MarTech, E commerce, PropTech, FinTech, mobility platforms, digital platforms, consumer technology, B2B technology, scale ups, and venture backed startups.
- Proven experience building commercial functions, processes, and teams from the ground up.
- Strong understanding of marketplace economics, growth levers, and commercial operations.
- Demonstrated success in scaling revenue and improving operational performance.
- Experience creating sales methodologies, SOPs, onboarding programs, and performance frameworks.
- Strong analytical, commercial, and problem solving skills.
- Ability to operate effectively in a high growth, entrepreneurial environment.
Ideal Candidate
- Commercially minded, operationally rigorous, and highly execution focused.
- Experience in fast scaling technology businesses building repeatable processes that drive growth.
- Balance strategic planning with hands on execution.
- Self starter with strong ownership mentality who enjoys building businesses.
Why Join?
- Opportunity to play a key role in scaling a high growth marketplace.
- High visibility and direct access to leadership.
- Significant ownership and autonomy.
- Ability to shape commercial strategy and operating frameworks from the ground up.
- Dynamic, entrepreneurial environment with substantial growth potential.
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