Head of Internal Audit
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Key skills for this role
About the Role
A confidential telecoms business in Dubai seeks a Head of Internal Audit to lead the internal audit function, providing independent assurance on governance, risk management, and internal controls.
Key Skills for This Role
Responsibilities
- Develop and execute a risk based internal audit strategy aligned with business and regulatory requirements
- Build and lead a high performing internal audit team across multiple markets/functions
- Act as a key advisor to the Board, Audit Committee, and Executive Leadership
- Design and deliver the annual audit plan covering financial controls, operational processes, IT & cybersecurity, and telecom network & OSS/BSS environments
- Provide independent assurance on governance, risk management, and internal controls
- Oversee audits across network operations, customer lifecycle, billing, and revenue assurance
- Audit end to end telecom value chain: network infrastructure, billing, mediation & rating systems, interconnect & roaming, digital services / fintech platforms
- Ensure compliance with telecom regulations (e.g., spectrum, data privacy, cybersecurity)
- Evaluate revenue leakage risks and fraud controls across systems and processes
- Establish and enhance enterprise risk management frameworks
- Lead investigations into fraud, control breaches, and operational failures
- Present audit findings and insights to the Audit Committee and Board
Requirements
- 12–15+ years in Internal Audit / Risk / Assurance
- Minimum 5+ years in leadership roles
- Strong telecoms experience (MNO, ISP, or digital operator)
- Degree in Finance, Accounting, or related field
- Professional certifications preferred: CIA, CISA, CPA, ACCA
- Experience in multi country or emerging markets highly desirable
Full Job Posting
Role Overview
- To lead and develop the Internal Audit function for a telecoms business, providing independent assurance on governance, risk management, and internal controls.
- The role ensures regulatory compliance, operational efficiency, and protection of revenue streams across telecom operations.
Key Responsibilities Leadership & Strategy
- Develop and execute a risk based internal audit strategy aligned with business and regulatory requirements
- Build and lead a high performing internal audit team across multiple markets/functions
- Act as a key advisor to the Board, Audit Committee, and Executive Leadership
Key Responsibilities Audit & Assurance
- Design and deliver the annual audit plan covering: Financial controls, Operational processes, IT & cybersecurity, Telecom network & OSS/BSS environments
- Provide independent assurance on governance, risk management, and internal controls
- Oversee audits across network operations, customer lifecycle, billing, and revenue assurance
Key Responsibilities Telecom Specific Oversight
- Audit end to end telecom value chain: Network infrastructure (RAN, Core, Transmission), Billing, mediation & rating systems, Interconnect & roaming, Digital services / fintech platforms
- Ensure compliance with telecom regulations (e.g., spectrum, data privacy, cybersecurity)
- Evaluate revenue leakage risks and fraud controls across systems and processes
Key Responsibilities Risk & Compliance
- Establish and enhance enterprise risk management frameworks
- Monitor compliance with local UAE regulations and international telecom standards
- Lead investigations into fraud, control breaches, and operational failures
Key Responsibilities Stakeholder Management
- Present audit findings and insights to the Audit Committee and Board
- Liaise with external auditors, regulators, and compliance functions
- Influence senior stakeholders to drive remediation and control improvements
Key Responsibilities Continuous Improvement
- Implement data analytics and technology enabled auditing
- Identify process improvements, cost efficiencies, and control enhancements
- Foster a strong risk aware culture across the organisation
Candidate Profile Experience
- 12–15+ years in Internal Audit / Risk / Assurance
- Minimum 5+ years in leadership roles
- Strong telecoms experience (MNO, ISP, or digital operator)
- Experience in multi country or emerging markets highly desirable
Candidate Profile Technical Expertise
- Deep knowledge of: Telecom architecture (OSS/BSS, network operations), Revenue assurance & billing controls, IT audit, cybersecurity, and data governance
- Strong understanding of: Risk based auditing (IIA, COSO frameworks), Regulatory environments in telecom / tech
Candidate Profile Qualifications
- Degree in Finance, Accounting, or related field
- Professional certifications preferred: CIA, CISA, CPA, ACCA
- MBA or equivalent is a plus
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