Head Hostess
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Key skills for this role
About the Role
Under the general guidance of the Restaurant Manager, or any other authorized by the management assist in ensuring friendly, efficient and effective service of food and beverage.
Key Skills for This Role
Responsibilities
- Maintain a friendly and diplomatic relationship with all prospective guests
- Provide friendly, courteous, and professional service at all times
- Ensure all reservation information is properly documented
- Prepare table allocations from reservation book before each meal period
- Ensure overall cleanliness and order of the restaurant
Requirements
- Proficient in effective and efficient table maintenance
- Thorough knowledge of all product and service procedures
- Assertive and attentive at all times
Full Job Posting
General Guidance
- Under the general guidance of the Restaurant Manager, or any other authorized by the management assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting
Key Responsibilities
- Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
- Provide friendly, courteous, and professional service at all times
- Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
- Prepare table allocations from reservation book before respective meal period seating
- Ensure good communication with Management
- Maintain complete knowledge of all menu items
- Prepare and check tables before service
- Clear and reset tables
- Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
- Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times
- Ensure that all cleaning duties are completed in allocated times to the Company standards
- Complete all opening and closing procedures
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