Head Bartender

Company Description

Job Description

Key Responsibilities

• Lead and supervise the bar team to ensure smooth, efficient, and high-quality beverage service.
• Oversee daily beverage operations, ensuring consistency in presentation, taste, and luxury service standards.
• Create and execute innovative mocktail menus, signature beverages, wellness drinks, and specialty beverage experiences.
• Ensure all beverages are prepared according to standardised recipes and presentation guidelines.
• Train, mentor, and motivate bartenders and beverage team members to maintain excellence in product knowledge and guest service.
• Monitor inventory levels, manage stock rotation, and support cost-control initiatives to minimise waste.
• Maintain cleanliness, organisation, and operational readiness of bar and beverage preparation areas.
• Ensure compliance with hygiene, sanitation, health, and safety regulations at all times.
• Manage POS accuracy, cash handling procedures, and end-of-shift reporting where applicable.
• Engage with guests to provide personalised and memorable beverage experiences.
• Collaborate with culinary, restaurant, and leadership teams to support promotions, activations, and special events.
• Conduct regular quality checks, tastings, and beverage evaluations to maintain exceptional standards.
• Oversee the setup and breakdown of beverage stations before and after service periods.
• Uphold FAENA grooming, presentation, and luxury hospitality standards at all times.
• Ensure full compliance with Forbes standards, maintaining exceptional service quality, attention to detail, and operational excellence at all times.

Qualifications

• Previous experience as a Head Bartender, Senior Bartender, or Beverage Supervisor within a luxury hotel, upscale restaurant, or lifestyle hospitality environment preferred.
• Strong knowledge of mocktails, specialty beverages, coffee, tea, wellness drinks, and beverage presentation techniques.
• Creative mindset with a passion for developing innovative and memorable beverage experiences.
• Excellent leadership, communication, and team management skills.
• Strong organisational abilities with attention to detail and operational excellence.
• Experience managing beverage inventory, ordering, and cost control processes.
• Ability to work efficiently in a fast-paced luxury hospitality environment.
• Professional grooming and presentation aligned with luxury service standards.
• Experience working within a Forbes standard hotel or luxury hospitality environment is highly advantageous.
• Fluent English communication skills required; additional languages are considered an advantage.