Hardware Asset Management Specialist
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Key skills for this role
About the Role
HCLTech seeks an experienced Hardware Asset Management Specialist with 8+ years of experience to design, implement, and support enterprise-wide asset management frameworks. The role requires deep expertise in governance, lifecycle management, tooling, and process optimization across IT hardware assets.
Key Skills for This Role
Responsibilities
- Design and implement end to end Hardware Asset Management frameworks aligned with ITIL/ISO 19770 standards
- Define asset lifecycle processes: procurement, deployment, tracking, maintenance, disposal
- Establish governance models, policies, and compliance controls for hardware assets
- Lead HAM tool implementation and integration (greenfield/brownfield environments)
- Drive data discovery, reconciliation, and normalization strategies
- Manage day to day HAM operations and support activities
- Ensure real time asset visibility and inventory accuracy across locations
- Support audits, reporting, and governance reviews
- Oversee hardware lifecycle planning, refresh cycles, and disposal processes
- Develop and publish MIS dashboards, KPIs, and asset reports
Requirements
- 8+ years of relevant experience in Hardware Asset Management (pure HAM focus)
- Strong exposure to implementation, design, and support of HAM solutions
- Hands on experience with ServiceNow HAM Pro or equivalent platforms
- Expertise in CMDB, discovery tools, and asset reconciliation processes
- Good understanding of ITIL processes (Incident, Change, Configuration)
- Experience in audit handling, compliance, and governance frameworks
- Strong analytical and data management capabilities
Full Job Posting
Role Overview
- Seeking an experienced Hardware Asset Management (HAM) Specialist with 8+ years of hands on experience
- Role demands deep expertise in governance, lifecycle management, tooling, and process optimization across IT hardware assets
Key Responsibilities
- Design and implement end to end Hardware Asset Management frameworks aligned with ITIL/ISO 19770 standards
- Define asset lifecycle processes: procurement, deployment, tracking, maintenance, disposal
- Establish governance models, policies, and compliance controls for hardware assets
- Design CMDB and asset data models, ensuring accuracy and normalization
- Lead HAM tool implementation and integration (greenfield/brownfield environments)
- Implement solutions such as ServiceNow HAM Pro, SCCM/Intune, Flexera, or equivalent tools
- Drive data discovery, reconciliation, and normalization strategies
- Integrate HAM with procurement, finance, and ITSM systems
- Define and implement automation workflows for asset tracking and lifecycle management
- Manage day to day HAM operations and support activities
- Ensure real time asset visibility and inventory accuracy across locations
- Monitor compliance with internal policies and external regulations
Required Skills & Experience
- 8+ years of relevant experience in Hardware Asset Management (pure HAM focus)
- Strong exposure to implementation, design, and support of HAM solutions
- Hands on experience with ServiceNow HAM Pro (preferred) or equivalent platforms
- Expertise in CMDB, discovery tools, and asset reconciliation processes
- Good understanding of ITIL processes (Incident, Change, Configuration)
- Experience in audit handling, compliance, and governance frameworks
- Strong analytical and data management capabilities
Preferred Certifications
- ITIL Foundation / Intermediate
- ServiceNow HAM / ITAM Certifications
- ISO 19770 (IT Asset Management)
Why Us
- One of the fastest growing large tech companies with offices in 50+ countries
- Extremely diverse with 165 nationalities represented
- Opportunity to work with colleagues across the globe
- Virtual first work environment promoting work life integration
- Comprehensive benefits for all employees
- Certified great place to work and top employer in 17 countries
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