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Guest Services Assistant
Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa
Dubai, UAE
Full-time
Entry
Onsite
Discovered 4 weeks ago
Guest ServicesCustomer ServiceOperational NeedsGuest RequestsReportingLocal Area Knowledge
Free
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Guest ServicesCustomer ServiceOperational Needs
Role Overview
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to mov
Key Skills for This Role
Guest ServicesCustomer ServiceOperational NeedsGuest RequestsReportingLocal Area Knowledge
Full Job Posting
Position Summary
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to mov
Preferred Qualifications
- High school diploma or G.E.D. equivalent.
- No related work experience.
- No supervisory experience.
- No license or certification required.
Key Responsibilities
- Deliver a wide range of services that guide guests through their entire stay.
- Process operational needs.
- Address guest requests.
- Complete reports.
- Share the highlights of the local area.
- Create a safe workplace.
- Follow company policies and procedures.
- Maintain confidentiality.
- Protect company assets.
- Uphold quality standards.
- Ensure uniform, personal appearance, and communications are professional.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
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