Guest Service Officer - Emiratization
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Key skills for this role
About the Role
A dynamic entertainment enterprise in Dubai seeks a Guest Service Officer to welcome and assist guests at an indoor park. Responsibilities include ticket validation, providing information, and ensuring a safe experience.
Key Skills for This Role
Responsibilities
- Welcome and assist guests throughout the indoor park
- Provide information about attractions, activities, and facilities
- Scan and validate guest tickets at entry points
- Respond to guest inquiries professionally while ensuring a safe and enjoyable experience
Requirements
- Experience with reservation or ticketing software (e.g., VGS, Technoheaven) is a plus; Freshers are welcome to apply
- Exposure to Sprinklr, HubSpot, or Google Workspace is an advantage
- Preferred background in hotels, travel & tours, restaurants, or attraction/ticketing parks
- Strong communication skills in Arabic and English
- Good time management and multitasking ability
Full Job Posting
Position Overview
- Position Title: Guest Service Officer Emiratization
- Employment Type: Full Time
- Salary: depending on experience and qualifications
- Benefits: as per UAE labor law plus pension, ticket allowance
- Job Location: Dubai, UAE
About the Client
- A dynamic entertainment enterprise pioneering the future of immersive entertainment in UAE and KSA.
Job Description
- Welcome and assist guests throughout the indoor park.
- Provide information about attractions, activities, and facilities.
- Scan and validate guest tickets at entry points.
- Respond to guest inquiries professionally while ensuring a safe and enjoyable experience.
Qualifications
- Experience with reservation or ticketing software (e.g., VGS, Technoheaven) is a plus; Freshers are welcome to apply.
- Exposure to Sprinklr, HubSpot, or Google Workspace is an advantage.
- Preferred background in hotels, travel & tours, restaurants, or attraction/ticketing parks.
- Strong communication skills in Arabic and English, with good time management and multitasking ability.
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