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naukri

Guest Relations Agent Intern

M GALLERY
Qatar, QAT
Internship
Intern
Onsite
3 weeks ago
Customer ServiceGuest RelationsReservationsCommunicationProblem Solving
Free

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Customer ServiceGuest RelationsReservations
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Overview

  • We are seeking a dynamic and enthusiastic Guest Relations Intern to join our team.
  • This internship offers hands on experience in the hospitality industry, learning from experienced professionals.

What is in it for you

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through Corporate Social Responsibility activities like Planet 21

What you will be doing

  • Assist in greeting and welcoming guests upon arrival.
  • Provide exceptional customer service, addressing guest inquiries and resolving any issues promptly and courteously.
  • Support the Guest Relations team with daily operations, including check ins, check outs, and reservations.
  • Maintain accurate records of guest interactions and transactions.
  • Assist in coordinating guest activities and special events.
  • Contribute to the overall guest experience by ensuring a warm, friendly, and professional atmosphere.
  • Gather guest feedback and work with the team to implement improvements.

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