Group Business Process Specialist - Shipping
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Key skills for this role
About the Role
OBT Group seeks a Group Business Process Specialist to analyze, standardize, and improve business processes across the organization. The role requires strong analytical skills, experience in process mapping and optimization, and a minimum of 3 years in the maritime industry.
Key Skills for This Role
Responsibilities
- Analyze, document, and optimize existing business processes across departments to improve operational efficiency and productivity
- Collaborate with department heads and stakeholders to identify process gaps, bottlenecks, and improvement opportunities
- Develop and maintain standard operating procedures (SOPs), process maps, workflows, and business process documentation
- Support the implementation and integration of business systems, automation tools, and digital transformation initiatives
- Be the key stakeholder responsible for implementing the new operational system
- Identify and capture inefficiencies in internal processes and find software/IT systems to address them
- Monitor process performance metrics and prepare reports with recommendations for continuous improvement
- Ensure business processes comply with company policies, industry standards, and regulatory requirements
- Coordinate with internal teams to support change management and process improvement projects across the group
- Conduct process audits and operational reviews to ensure consistency and adherence to established procedures
- Assist in risk assessment activities related to operational processes and recommend mitigation measures
- Facilitate training sessions and provide guidance to employees on updated processes and procedures
Requirements
- Bachelor's degree/Diploma in Business Administration, Operations Management, Industrial Engineering, Supply Chain Management, Mathematical Finance or related field
- Minimum 3 5 years of experience in business process management, operations, or continuous improvement
- Minimum 3 years of experience in the maritime industry with solid understanding of shipping processes
- Strong understanding of business process management principles and continuous improvement methodologies
- Experience in process mapping, workflow optimization, and operational efficiency improvement
- Excellent analytical, problem solving, organizational, and communication skills
- Ability to work independently and collaboratively within multicultural and international teams
- Communication in English is necessary
- Experience in coding and basic mathematics is a strong advantage
Full Job Posting
Job Description
- At OBT Group, the Group Business Process Specialist plays a key role in supporting efficient operations and continued growth.
- Responsible for analyzing, standardizing, improving, and monitoring business processes across the organization.
- Works closely with cross functional teams to identify process improvement opportunities, implement best practices, and support digital transformation initiatives.
Job Requirements
- Strong understanding of business process management principles and continuous improvement methodologies.
- Experience in process mapping, workflow optimization, and operational efficiency improvement.
- Excellent analytical, problem solving, organizational, and communication skills.
- Bachelor’s degree/Diploma in Business Administration, Operations Management, Industrial Engineering, Supply Chain Management, Mathematical finance or a related field.
- Minimum 3–5 years of experience in business process management, operations, or continuous improvement functions.
- Experience in coding and basic mathematics is a strong advantage, particularly for understanding tariffs across different ports.
- Minimum 3 years of experience in the maritime industry, with a solid understanding of shipping processes, is compulsory.
- Ability to work independently and collaboratively within multicultural and international teams.
- Communication in English is necessary.
Job Responsibilities
- Analyze, document, and optimize existing business processes across departments to improve operational efficiency and productivity.
- Collaborate with department heads and stakeholders to identify process gaps, bottlenecks, and improvement opportunities.
- Develop and maintain standard operating procedures (SOPs), process maps, workflows, and business process documentation.
- Support the implementation and integration of business systems, automation tools, and digital transformation initiatives.
- Be the key stakeholder responsible for implementing the new operational system.
- Identify and capture inefficiencies in internal processes and find software/IT systems to address them.
- Monitor process performance metrics and prepare reports with recommendations for continuous improvement.
- Ensure business processes comply with company policies, industry standards, and regulatory requirements.
- Coordinate with internal teams to support change management and process improvement projects across the group.
- Conduct process audits and operational reviews to ensure consistency and adherence to established procedures.
- Assist in risk assessment activities related to operational processes and recommend mitigation measures.
- Facilitate training sessions and provide guidance to employees on updated processes and procedures.
Job Benefits
- Competitive Salary
- Comprehensive Medical Insurance
- All necessary business tools, including a Company Phone and SIM Card
- Opportunity to work with a well established pan African maritime & logistics company with strong regional presence.
- Professional development and career growth opportunities within the group
- Exposure to regional and international business operations and projects
- Paid Annual Leave
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