Government & Immigration Relations Admin – Arabic Speaker
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Key skills for this role
About the Role
Raffles & Fairmont Doha is seeking a Government & Immigration Relations Admin to manage government, immigration, and labor-related processes. The role requires knowledge of Qatar labor laws and immigration procedures, and fluency in English; Arabic is highly desirable.
Key Skills for This Role
Responsibilities
- Manage and process all government, immigration, labor, and municipality related transactions in a timely and accurate manner
- Coordinate visa applications, renewals, cancellations, residency permits, work permits, and other official documentation for colleagues
- Serve as the primary point of contact with government authorities, maintaining positive and professional relationships
- Monitor the validity of employee documents, licenses, permits, and official records, ensuring renewals are completed before expiration dates
- Maintain accurate and confidential records of all government related documentation, correspondence, and transactions
- Support onboarding and offboarding processes by coordinating all required immigration and government procedures
- Stay informed of changes in labor laws, immigration regulations, and government procedures, providing guidance and updates
- Prepare reports, track application statuses, and maintain documentation logs
- Collaborate closely with People & Culture, Finance, and operational departments
Requirements
- Previous experience in Government Relations, Immigration Services, HR Administration, or similar role within hospitality or large scale organization
- Strong knowledge of Qatar labor laws, immigration procedures, visa regulations, and government administration processes
- Proven ability to manage multiple priorities with high accuracy and attention to detail
- Excellent organizational, administrative, and time management skills
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office applications
- Fluency in English is required; Arabic language skills are highly desirable
- Ability to handle sensitive information with discretion and professionalism
Full Job Posting
Company Description
- Raffles Hotels & Resorts: The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.
- Fairmont Hotels & Resorts: Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe.
- About Raffles & Fairmont Doha: Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world class experiences come together.
Key Responsibilities
- Manage and process all government, immigration, labor, and municipality related transactions in a timely and accurate manner, ensuring full compliance with local laws and regulations.
- Coordinate visa applications, renewals, cancellations, residency permits, work permits, and other official documentation for colleagues across Raffles Doha and Fairmont Doha.
- Serve as the primary point of contact with government authorities, maintaining positive and professional relationships to facilitate efficient processing of administrative requirements.
- Monitor the validity of employee documents, licenses, permits, and official records, ensuring renewals are completed before expiration dates.
- Maintain accurate and confidential records of all government related documentation, correspondence, and transactions in accordance with company policies and legal requirements.
- Support onboarding and offboarding processes by coordinating all required immigration and government procedures for new and departing colleagues.
- Stay informed of changes in labor laws, immigration regulations, and government procedures, providing guidance and updates to relevant departments as required.
- Prepare reports, track application statuses, and maintain documentation logs to support operational efficiency and compliance.
- Collaborate closely with People & Culture, Finance, and operational departments to ensure smooth administration of colleague related government processes.
Qualifications
- Previous experience in Government Relations, Immigration Services, Human Resources Administration, or a similar role within the hospitality industry or a large scale organization.
- Strong knowledge of Qatar labor laws, immigration procedures, visa regulations, and government administration processes.
- Proven ability to manage multiple priorities while maintaining a high level of accuracy, confidentiality, and attention to detail.
- Excellent organizational, administrative, and time management skills, with the ability to meet deadlines in a fast paced environment.
- Strong communication and interpersonal skills, with the ability to build effective relationships with government authorities, colleagues, and stakeholders.
- Proficiency in Microsoft Office applications and experience with HRIS or government related online portals is an advantage.
- Ability to handle sensitive information with discretion and professionalism.
- Fluency in English is required; Arabic language skills are highly desirable.
- A proactive, service oriented approach with a commitment to operational excellence and continuous improvement.
- Ability to work independently while contributing effectively as part of a collaborative team environment.
- Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.
- Foster an inclusive environment where every individual feels valued and respected.
Employee Benefits
- Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience.
Our Values
- Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
- Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
- Belonging: We celebrate our differences. We support each other and we always stand together.
- Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
- Integrity: We build trust through mutual respect and being authentic.
Diversity & Inclusion
- We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
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