Global Account Manager (GAM)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Expeditors seeks a Global Account Manager to lead and grow strategic customer relationships across the worldwide network. The role drives business retention and development, strengthens executive alignment, and identifies value-added logistics solutions.
Key Skills for This Role
Responsibilities
- Lead the global relationship with assigned customer account(s)
- Drive business retention, growth, and customer satisfaction
- Develop and execute strategic account plans aligned with customer and Expeditors objectives
- Identify opportunities for revenue growth, product diversification, and geographic expansion
- Build relationships across multiple levels of the customer organization, including executive stakeholders
- Understand customer supply chain strategies, business priorities, and operational challenges
- Coordinate global collaboration across product, geography, sales, operations, and leadership teams
- Lead customer business reviews and performance discussions using KPIs and business intelligence
- Monitor account performance and ensure service expectations and commitments are achieved
- Identify risks, service gaps, and improvement opportunities while coordinating corrective actions
- Develop value added solutions utilizing Expeditors’ products, services, and technology
- Support customer bids, strategic initiatives, and account expansion opportunities
Requirements
- University degree or equivalent business qualification
- Minimum 5 years of Expeditors or industry experience
- Proven experience in business development and strategic account management
- Strong knowledge of Expeditors products, services, systems, and operating structure
- Excellent communication and presentation skills
- Demonstrated leadership and ability to influence across a global matrix organization
- Strong analytical and problem solving skills
- Proven project management capabilities
- Proficiency in Microsoft Office and CRM systems
- Ability to achieve KPI objectives and deliver measurable business results
Full Job Posting
Company Description
- Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment.
- 18,000 trained professionals, 350+ locations worldwide, Fortune 500, globally unified systems.
Job Description
- Lead the global relationship with assigned customer account(s).
- Drive business retention, growth, and customer satisfaction.
- Develop and execute strategic account plans aligned with customer and Expeditors objectives.
- Identify opportunities for revenue growth, product diversification, and geographic expansion.
- Build relationships across multiple levels of the customer organization, including executive stakeholders.
- Understand customer supply chain strategies, business priorities, and operational challenges.
- Coordinate global collaboration across product, geography, sales, operations, and leadership teams.
- Lead customer business reviews and performance discussions using KPIs and business intelligence.
- Monitor account performance and ensure service expectations and commitments are achieved.
- Identify risks, service gaps, and improvement opportunities while coordinating corrective actions.
- Develop value added solutions utilizing Expeditors’ products, services, and technology.
- Support customer bids, strategic initiatives, and account expansion opportunities.
Qualifications
- University degree or equivalent business qualification.
- Minimum 5 years of Expeditors or industry experience.
- Proven experience in business development and strategic account management.
- Strong knowledge of Expeditors products, services, systems, and operating structure.
- Excellent communication and presentation skills.
- Demonstrated leadership and ability to influence across a global matrix organization.
- Strong analytical and problem solving skills.
- Proven project management capabilities.
- Proficiency in Microsoft Office and CRM systems.
- Ability to achieve KPI objectives and deliver measurable business results.
- Strong relationship building and interpersonal skills.
- Charismatic communicator with the ability to connect, influence, and build trust.
Reporting Structure
- The Global Account Manager reports directly to the Regional GAM Director, with a dotted line reporting relationship to the Corporate Sponsor.
Additional Information
- Paid Annual and Sick Leave
- Health/ Medical Insurance
- Employee Stock Purchase Plan (ESPP)
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Expeditors
Air Services Manager
Dubai, UAE
Expeditors seeks an experienced Air Services Manager to lead air export and import operations in Dubai. The role requires 8+ years in freight forwarding, strong knowledge of the UAE air freight market, dangerous goods kn
Air Services Manager
, UAE
Expeditors is seeking an experienced Air Services Manager to lead air export and import operations in Dubai. The role involves driving operational excellence, financial performance, team development, and customer satisfa
Global Account Manager (GAM)
Dubai, UAE
Manage global customer relationships, drive business retention and growth, and develop strategic account plans while demonstrating strong business development and analytical ski...
Global Account Manager
Dubai, UAE
Manage global customer relationships, drive business retention and growth, develop strategic account plans, and utilize analytical skills to influence stakeholders.
Global Account Manager (GAM)
Dubai, UAE
Expeditors seeks a Global Account Manager to lead and grow strategic customer relationships across its worldwide network. The role involves driving business retention and development, executing strategic account plans, a
District Sales Manager
Riyadh, KSA
We are seeking a dynamic District Sales Manager to lead and drive a consistent, high-performing District Sales Program. This role focuses on building a strong District Sales Tea...
District Sales Manager
Riyadh, KSA
Expeditors is seeking a District Sales Manager to lead the sales program in Riyadh, focusing on building a high-performing team and securing local accounts. Requires 5+ years of progressive management experience and a ba
District Sales Manager
الرياض, KSA
Expeditors seeks a District Sales Manager to lead and drive a high-performing District Sales Program. The role focuses on building a strong sales team, attracting local accounts, and ensuring sustainable business growth.
Air Services Manager
Dubai, UAE
Air Services Manager
, UAE
Global Account Manager (GAM)
Dubai, UAE
Global Account Manager
Dubai, UAE
Global Account Manager (GAM)
Dubai, UAE
District Sales Manager
Riyadh, KSA
District Sales Manager
Riyadh, KSA
District Sales Manager
الرياض, KSA