FT Associate

Genuine passion for helping people and a natural ability to make customers feel welcome.

Demonstrated reliability and trustworthiness—someone who takes ownership and follows through without being asked.

Outgoing personality, positive attitude, and authentic enthusiasm for the Rhoback brand and what it stands for.

Self-motivated and able to work independently as well as contribute meaningfully as part of a team.

Effective verbal communication skills—you're comfortable starting conversations, addressing customer concerns, and communicating operational updates to the team.

Basic familiarity with point-of-sale systems (POS; Shopify POS a plus).

Flexibility to work varied schedules including opening and closing shifts, evenings, weekends, and holidays.

Physical ability to stand and walk for up to 8 hours and lift up to 40 lbs. periodically.

A no-task-too-small mindset—willing to do whatever the business needs, especially in the absence of store management.

1–2 years of experience in retail sales or a customer-facing role preferred; prior key holder experience a plus.

A passion for an active, healthy lifestyle that aligns with the Rhoback ethos.

Customers leave the store having had a genuinely great experience—not just a transaction—and ask for you by name on their next visit.

Opening and closing shifts run smoothly and consistently, with all procedures followed and any issues communicated promptly to leadership.

The team looks to you as a reliable, trusted presence on the floor who lifts everyone around you.

You know the product inside and out and actively contribute to the team's sales goals.

The store environment consistently reflects the Rhoback brand at its best, whether management is present or not.

You take ownership of your responsibilities and show up with energy and pride every shift.

Education and Experience

High school diploma or equivalent required.

1–2 years of experience in retail, hospitality, or customer service preferred; prior key holder or supervisory experience a plus.

A strong attitude and eagerness to grow will be considered in lieu of direct experience.

Equal Employment Opportunity

Rhoback is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.