Assistant Manager

Monitor store KPIs and operational metrics; proactively surface opportunities and solutions to the Store Manager.

Act as a key liaison between the store and headquarters on operational matters, systems, and supply needs.

Own the visual standards of the store, executing floor sets, seasonal transitions, and brand directives from headquarters with precision and creativity.

Translate the Rhoback brand aesthetic into a compelling, shoppable in-store environment that excites and engages customers.

Keep all marketing materials, signage, windows, and brand touchpoints current, clean, and impactful.

Monitor visual KPIs (sell-through by placement, feature performance) and adjust strategies to maximize results.

Partner with headquarters on visual direction, providing on-the-ground feedback and adapting directives to local context as needed.

Support the recruitment, onboarding, and training of new team members with a focus on operational standards, visual presentation, product knowledge, and customer service.

Coach and develop team members through real-time feedback and consistent performance conversations.

Train the full store team on visual standards, folding, product presentation, and replenishment best practices.

Lead by example in all things: attitude, effort, accountability, and brand representation.

What We’re Looking For

Sales-driven mindset—comfortable setting expectations and holding the team accountable to results.

Strong operational instincts with proven experience managing inventory, scheduling, and store processes.

Creative vision with a commercial mindset—visual excellence and business results go hand in hand.

Deep understanding of visual merchandising principles: color, proportion, storytelling, fixture use, and traffic flow.

Experience with Shopify POS or comparable systems; basic proficiency in Microsoft Office.

Excellent organizational skills and strong attention to detail.

Effective verbal and written communication skills.

Positive attitude and flexibility to work up to 40 hours per week including evenings, weekends, and holidays.

Strong alignment with the Rhoback brand and #craveactivity values.

What Success Looks Like

The store’s daily operations run seamlessly—opening and closing procedures, cash handling, and reconciliation are executed accurately and on time, every time.

The store consistently looks like the best expression of the Rhoback brand—floor sets, displays, and windows are executed on time and to standard.

Inventory is reliable: receiving, restocking, cycle counts, and warehouse transfers happen like clockwork, and counts consistently reconcile.

Visual strategy measurably drives results: featured placements convert, and sell-through reflects smart, intentional product placement.

The team is set up to win—schedules are published on time, aligned to traffic patterns, and within labor budget.

The entire team understands and maintains visual standards—folding, presentation, and replenishment hold up throughout the day.

The Store Manager trusts you to run the store in their absence, and headquarters sees you as a proactive, solutions-oriented partner.

Education and Experience

3+ years of retail experience, including at least 1–2 years in a supervisory or leadership role.

Proven experience managing inventory, scheduling, and store operational processes.

Demonstrated experience with visual merchandising standards and execution.