Creative Operations Manager

The Creative Operations Manager drives end-to-end execution of Marketing and Creative initiatives across multiple business channels. This role owns the daily flow of work from intake through final delivery, ensuring projects move efficiently, meet deadlines, and align with business priorities. Embedded within the Creative Marketing team and partnering closely with Marketing, Warehouse, Digital Marketing, Product, Design, Merchandising, and other cross-functional teams, this role balances strategic prioritization with hands-on execution. The ideal candidate thrives in a fast-paced environment, anticipates roadblocks before they surface, and brings structure, clarity, and momentum to complex creative workflows.

Maintain and evolve seasonal and brand campaign timelines across editorial, digital touchpoints, retail, and other marketing channels as needed

Manage all project intake, assignments, and tracking within Notion

Assess and optimize Creative team bandwidth (Design + Copy), proactively prioritizing work to maximize impact

Partner with cross-functional stakeholders to define scope, clarify deliverables, and align on timelines

Lead project kickoffs to ensure clear briefs, aligned expectations, and accurate timing

Communicate deadlines, approvals & status updates, keeping work on track and stakeholders informed

Anticipate risks, navigate shifting priorities, and drive solutions in fast-moving environments

Elevate workload constraints to leadership and recommend prioritization aligned to revenue and strategic goals

Identify workflow gaps and implement scalable process improvements

Oversee asset delivery across channels including email, site, retail, paid, social, and collateral

Conduct final quality control to ensure accuracy and readiness before release

Facilitate review meetings and approval processes to maintain momentum