FSTD Support Engineer I-EN

Overview

Description

• Support Flight Simulator Training Devices and Cabin Crew Training Devices, including attending maintenance calls, device setup, conversions and demos.
• Assist during SFTs / PVCs and perform snag clearance.
• Independently carry out Preventive Maintenance Tasks (PMTs) and Daily Readiness (DR) on training devices and associated systems.
• Ensure PMTs are completed according to standards, properly signed off, and that all generated deficiencies are followed up and closed in a timely manner.
• Ensure all recurrent QTG runs are completed; action and follow up on all deficiencies.
• Troubleshoot QTG‑related issues and collaborate with the QTG specialist and senior colleagues as needed.
• Diagnose, troubleshoot, and resolve technical issues on training devices and promptly update related DRs.
• Support senior colleagues during AOG situations and maintain strong communication with logistics, scheduling, and training teams to ensure smooth training delivery.
• Monitor Simissues and action/update items assigned to the on‑site team.
• Perform required tests and provide clear, concise feedback.
• Coordinate with senior colleagues to ensure Snags and SPRs are actioned within SLA timelines.
• Use the Maintenance Management System to record, track, and review maintenance activities.
• Comply with local and global CAE Environmental Health & Safety (EHS) standards and safe‑working procedures, demonstrating strong duty of care for personal and team safety.

Minimum Qualifications

• Technical College Diploma or Degree in Electronics, Electrical, or Aviation field.
• 3–5 years of relevant work experience.
• Excellent spoken and written English.
• Demonstrated initiative and ability to work under minimal supervision.
• Ability to work flexible shifts and adapt to changing schedules and shift patterns.
• Suitable understanding of aircraft terminology and simulation training devices.
• Ability to interpret schematics and technical documents relevant to simulation devices.
• Knowledge of analog and digital principles and theory.
• Troubleshooting skills for electronic, electrical, hydraulic, and pneumatic systems.
• Skilled in the use of test equipment and software diagnostic tools.
• Basic understanding of avionics, motion, and visual systems.
• Good computer skills, including Microsoft Office (Word, Excel, etc.).
• Basic knowledge of computer mainframe/architecture, networking, and operating systems (Windows NT/XP, UNIX, Linux, AIX).

Preferred Qualifications

• Highly engaged and motivated individual.
• Strong customer orientation and ability to manage sensitive situations tactfully.
• Strong workmanship and ability to contribute effectively within a team environment.

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