Front Office Supervisor
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
Role Overview
The hotel is seeking a professional and customer-focused Front Office Supervisor.
The role is part of the Front Office Leadership Team at Ibis Al Rigga Hotel.
The position focuses on smooth front office operations and high guest satisfaction.
Key Skills for This Role
Full Job Posting
Company
Accor describes itself as a global hospitality company offering opportunities for growth and learning across its hotel brands.
Role Overview
The hotel is seeking a professional and customer-focused Front Office Supervisor.
The role is part of the Front Office Leadership Team at Ibis Al Rigga Hotel.
The position focuses on smooth front office operations and high guest satisfaction.
Responsibilities
- Oversee check-ins, check-outs, guest inquiries, room allocations, and group arrivals.
- Coordinate with departments to resolve guest needs and manage VIP requests.
- Train front office staff, monitor performance, and maintain operating procedures.
- Prepare daily reports, assist with budgeting and upselling, and follow safety protocols.
- Participate in emergency response and first aid situations when needed.
Qualifications
- At least 2 years of supervisory experience is required, preferably in hospitality.
- A Bachelor's degree or diploma in Hospitality Management is preferred.
- Excellent verbal and written English communication is required.
- Additional languages are a plus.
- Experience with Opera Cloud, Microsoft Office, front office procedures, and hospitality best practices is required.
- The candidate should demonstrate leadership, organization, problem-solving, and decision-making skills.
- The role requires flexibility to work shifts, weekends, and holidays.
- Familiarity with local culture and customs in Phnom Penh, Cambodia is a plus.
Workplace and Schedule
- The role is based at Ibis Al Rigga Hotel in Dubai and requires on-site hospitality operations.
- The position requires flexibility to work various shifts, including weekends and holidays.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at ibis, ibis Styles, ibis budget
Tamayyaz – Waiter – Saudis Only
Jeddah, KSA
The Tamayyaz program is seeking an entry-level Waiter to support hotel guests with seating, menus, orders, payments, cleanliness, and service needs. Candidates may have little or no experience, but must have basic Englis
Hostess
Jeddah, KSA
Accor is seeking a Hostess to manage restaurant reservations, welcome and seat guests, coordinate table assignments, and support smooth food and beverage service. The role requires strong guest focus, communication, orga
Sales Manager
Dubai, UAE
ibis Styles Dubai Dragon Mart is seeking a Sales Manager to grow regional revenue through corporate and MICE business, partnerships, and market expansion. The role leads sales strategy, client relationships, negotiations
Duty Engineer
Dayrah, UAE
ibis, ibis Styles, and ibis budget seek a Duty Engineer to maintain mechanical, electrical, and HVAC systems, troubleshoot failures, perform preventive maintenance, and respond to operational emergencies. Candidates need
Food & Beverage Team Member
Hounslow, GBR
Accor is seeking a Food & Beverage Team Member to deliver accurate, prompt hotel food and beverage service while maximising sales through product knowledge and suggestive selling. The role requires fluent English, hygien
IT Coordinator
, QAT
Accor is seeking an IT Coordinator to deliver first-level support across hotel hardware, software, networks, and operational systems. The role includes troubleshooting, access management, asset and vendor coordination, c
Guest Service Agent
Dubai, UAE
ibis Styles Dubai Dragon Mart is seeking a Guest Service Agent to manage guest arrivals, departures, reservations, payments, inquiries, and service requests. Candidates should have a high school diploma, strong communica
Room Attendant
, QAT
Accor is seeking a Room Attendant to clean and maintain guest rooms, public areas, and exterior areas to hotel brand standards. The role requires safe handling of cleaning materials, attention to detail, physical stamina
Tamayyaz – Waiter – Saudis Only
Jeddah, KSA
Hostess
Jeddah, KSA
Sales Manager
Dubai, UAE
Duty Engineer
Dayrah, UAE
Food & Beverage Team Member
Hounslow, GBR
IT Coordinator
, QAT
Guest Service Agent
Dubai, UAE
Room Attendant
, QAT