Front Office Assistant
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Key skills for this role
About the Role
Marriott International is hiring a Front Office Assistant for The Luxury Collection in Dubai. The role involves delivering exceptional guest experiences, handling check-in/out, and addressing guest requests.
Key Skills for This Role
Responsibilities
- Give guests a smooth check in and check out experience
- Deliver a wide range of services that guide guests through their entire stay
- Process operational needs, address guest requests, and complete reports
- Share highlights of the local area with guests
- Maintain confidentiality and protect company assets
- Uphold quality standards and ensure professional appearance and communication
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to stand, sit, or walk for extended time
- Ability to lift, carry, push, pull, and place objects weighing up to 10 pounds
Full Job Posting
Position Summary
- Our jobs aren’t just about giving guests a smooth check in and check out. Instead, we want to build an experience that is memorable and unique.
- Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
- They are empowered to move about their space and do what needs to be done.
Key Responsibilities
- Process operational needs, address guest requests, complete reports, or share highlights of the local area.
- Create a safe work place, follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards.
- Ensure uniform, personal appearance, and communications are professional.
- Stand, sit, or walk for an extended time; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
About The Luxury Collection
- The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories.
- From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale.
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