Front Office All Rounder

Welcome each guest to the resort with warmth and confidence

Manage guest requests and front office systems with accuracy and care

Create a relaxing and seamless journey from check-in to check-out

Anticipate guest needs with intuition and emotional intelligence

Inspire guests to discover the local area, culture, and slow down

Share local stories & connect with guests, driving loyalty and return visits

Collaborate with all teams to elevate every guest touchpoint & exceed expectations

Deliver authentic, professional service with natural warmth

Experience or exposure to front office operations (hotel or resort setting)

Strong communication skills and emotional intelligence

Ability to drive guest loyalty, memberships and in-house dining

A passion for hospitality and creating memorable guest experiences

Confidence using front office systems (Microsoft Office & Opera cloud)

A sharp eye for detail and a problem-solver’s mindset to respond to guest requests

A team-first mindset and willing to support in porterage when required

Ability to stay composed and agile in a fast-paced environment

Flexibility across evenings, weekends, and public holidays

Free on-site car parking

Generous Discounts on accommodation and dining across Accor Hotels globally

Complimentary resort night stay or dining voucher on your annual anniversary

Supportive leaders that invest in your growth and development

Complimentary lunch each day, produced by our resort chefs

Represent a resort centred around wellbeing, local connection and authenticity

If you are ready to take the next step in your career, apply today.

We are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.