Front Desk Receptionist
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Key skills for this role
About the Role
Carzilla auto service is seeking a Front Desk Receptionist to greet customers, answer calls, and direct visitors. The role requires strong communication skills and fluency in Tagalog.
Key Skills for This Role
Responsibilities
- Greet showroom customers and determine the nature of their visit
- Direct customers to the correct department and notify appropriate person
- Answer incoming phone calls and direct callers to appropriate department
- Obtain basic demographic information from customers
- Enter data into prospect tracking system and run reports
- Type memos, correspondence, reports and other documents
Requirements
- Ability to perform essential duties satisfactorily
- Fluency in Tagalog
Full Job Posting
Summary
- Receives callers at the dealership, determines the nature of their business and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.
Essential Duties
- Greets showroom customers and determines the nature of their visit.
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
- Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
- Communicates with callers and visitors in a professional, friendly and efficient manner.
- Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet or other method established by the dealership.
- Enters data into prospect tracking system and runs prospect reports for managers weekly.
- Communicates messages to the appropriate parties in a timely manner.
- Types memos, correspondence, reports and other documents.
- Assists service customers during the morning and evening service rush whenever possible.
- Assists with clerical duties as requested.
- Maintains a professional appearance.
- Other tasks as assigned.
Qualifications
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay
- AED 2,000.00 AED 2,500.00 per month
Job Types
- Full time, Contract
Language
- TAGALOG (Required)
Work Location
- In person
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