Front Desk Receptionist
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Key skills for this role
About the Role
Al Maha Properties is looking for a professional Front Desk Receptionist to be the first point of contact for clients while providing administrative and sales support. The role includes managing front desk operations, handling inquiries, and supporting property listings.
Key Skills for This Role
Responsibilities
- Welcome and assist clients, tenants, landlords, and visitors
- Answer and direct incoming phone calls professionally
- Manage office emails and respond to general inquiries
- Maintain an organized reception area and filing system
- Schedule meetings and manage meeting room bookings
- Handle courier deliveries and office correspondence
- Assist with document preparation, scanning, filing, and record keeping
- Handle initial property inquiries via phone, email, WhatsApp, and property portals
- Distribute leads to agents and update lead tracking sheets
- Assist with preparing tenancy contracts, forms, and sales documents
- Coordinate viewing appointments between clients and agents
- Upload and update property listings on Bayut, Dubizzle, Property Finder, and company platforms
Requirements
- Minimum 1–2 years of experience in a receptionist, front desk, administrative, or real estate support role
- Excellent communication skills in English (Arabic is an advantage)
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Professional appearance and customer service mindset
- Ability to work in a fast paced environment and handle multiple priorities
- Real estate or property management experience is mandatory
Full Job Posting
Position Overview
- Al Maha Properties LLC is a Dubai based property management and real estate company specializing in residential, commercial, and industrial properties. We are looking for a professional, organized, and proactive Front Desk Receptionist to be the first point of contact for our clients while providing
Front Desk & Administration
- Welcome and assist clients, tenants, landlords, and visitors.
- Answer and direct incoming phone calls professionally.
- Manage office emails and respond to general inquiries.
- Maintain an organized reception area and filing system.
- Schedule meetings and manage meeting room bookings.
- Handle courier deliveries and office correspondence.
- Assist with document preparation, scanning, filing, and record keeping.
Sales & Leasing Support
- Handle initial property inquiries via phone, email, WhatsApp, and property portals.
- Distribute leads to agents and update lead tracking sheets.
- Assist with preparing tenancy contracts, forms, and sales documents.
- Coordinate viewing appointments between clients and agents.
- Support the sales team with administrative tasks and paperwork.
- Maintain and update property inventory records.
Property Listings
- Upload and update property listings on Bayut, Dubizzle, Property Finder, and company platforms.
- Ensure listing information, photographs, and documents are accurate and up to date.
- Monitor listing performance and coordinate with portal support teams when required.
Requirements
- Minimum 1–2 years of experience in a receptionist, front desk, administrative, or real estate support role.
- Excellent communication skills in English (Arabic is an advantage).
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Professional appearance and customer service mindset.
- Ability to work in a fast paced environment and handle multiple priorities.
- Real estate or property management experience is mandatory.
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