Front Desk Receptionist
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Key skills for this role
About the Role
Infinity Lifestyle Management & Concierge is seeking a Front Desk Receptionist to be the first point of contact for clients and visitors in Dubai. The role involves greeting guests, managing calls, scheduling appointments, and supporting concierge services.
Key Skills for This Role
Responsibilities
- Greet guests and visitors as first point of contact
- Answer and direct phone calls
- Respond to inquiries
- Manage appointments and schedules
- Handle clerical duties such as maintaining records, processing mail, and organizing front desk documentation
- Support concierge services by coordinating requests and providing information about ILMC's offerings
- Ensure an organized and welcoming reception area
- Collaborate with team members to deliver high level of customer service
Requirements
- Strong phone etiquette and receptionist duties skills
- Solid clerical skills including filing, data entry, calendar management, and office administration
- Effective communication skills with clear spoken and written English
- Excellent customer service skills demonstrating patience, empathy, and client focused approach
- Prior front desk or hospitality experience beneficial
- Proficiency in common office software
- Strong organizational skills and ability to handle multiple tasks
- Experience in concierge, lifestyle management, or service oriented environment in Dubai/UAE is an advantage
Full Job Posting
Company Description
- Infinity Lifestyle Management & Concierge (ILMC) is a lifestyle management and concierge company delivering personalized solutions to individuals, families, and businesses.
- ILMC focuses on simplifying daily life by handling important tasks so clients can enjoy more quality personal time.
Role Description
- The Front Desk Receptionist is a full time, on site role based in Dubai, responsible for being the first point of contact for clients and visitors.
- Daily tasks include greeting guests, answering and directing phone calls, responding to inquiries, and managing appointments and schedules.
- Handle clerical duties such as maintaining records, processing mail, and organizing front desk documentation.
- Support concierge services by coordinating requests, providing information about ILMC’s offerings, and ensuring an organized and welcoming reception area.
- Collaborate with other team members to deliver a high level of customer service and maintain professional communication.
Qualifications
- Strong Phone Etiquette and Receptionist Duties skills
- Solid Clerical Skills such as filing, data entry, calendar management, and handling basic office administration
- Effective Communication skills with clear spoken and written English
- Excellent Customer Service skills demonstrating patience, empathy, and a client focused approach
- Prior front desk or hospitality experience beneficial
- Proficiency in common office software
- Strong organizational skills and ability to handle multiple tasks
- Experience in concierge, lifestyle management, or service oriented environment in Dubai/UAE is an advantage
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