Food & Beverage Supervisor - Catering
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Key skills for this role
About the Role
Accor is hiring a Food & Beverage Supervisor for catering operations in Abu Dhabi. The role involves supervising shift briefings, resolving complaints, managing cash handling, controlling stock, and assisting with menu creation.
Key Skills for This Role
Responsibilities
- Conduct shift briefings to ensure hotel activities and operational requirements are known
- Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
- Supervise cash handling and banking procedures
- Prepare daily banking and cash flow reports
- Establish and instruct staff in cash security procedures
- Deal with irregular payments
- Supervise the maintenance of service equipment
- Monitor standards of guest facilities and services
- Control stock and monitor security procedures
- Assist with menu and wine list creation
- Supervise functions
- Supervise outlet service
Requirements
- Minimum 2 years of experience in the same position
- Familiar with the operation and application of the hotel’s computer/data processing system
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work well in stressful & high pressure situations
- A team player & builder
- A motivator & self starter
- Well presented and professionally groomed at all times
Full Job Posting
Company Description
- Join us at Accor, where life pulses with passion!
- As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
- By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
Job Description
- In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
- Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
- Supervise cash handling and banking procedures
- Prepare daily banking and cash flow reports
- Establish and instruct staff in cash security procedures
- Deal with irregular payments
- Supervise the maintenance of service equipment
- Monitor standards of guest facilities and services
- Control stock and monitor security procedures
- Assist with menu and wine list creation
- Supervise functions
- Supervise outlet service
Additional Responsibilities
- Works with Superior on manpower planning and management needs
- Works with Superior in the preparation and management of the Department’s budget
- Develop a complete knowledge of menu items, their garnish, contents and preparation methods. Be ready to answer any guest questions about the menu in a positive and concise way.
Qualifications
- Having min. 2 years of experience in the same position
- Familiar with the operation and application of the hotel’s computer/data processing system
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work well in stressful & high pressure situations
- A team player & builder
- A motivator & self starter
- Well presented and professionally groomed at all times
Additional Information
- Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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