Food & Beverage Manager
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Key skills for this role
About the Role
Mantis seeks a Food & Beverage Manager to oversee all F&B operations at Basiqat Resort by Mantis in Riyadh. The role requires 6-10+ years of progressive F&B experience in luxury hotels or resorts, with strong leadership and operational skills.
Key Skills for This Role
Responsibilities
- Oversee day to day operations across all F&B outlets
- Ensure consistent service standards, product quality, and guest satisfaction
- Coordinate closely with Culinary and Front Office teams for seamless service delivery
- Manage restaurant, bar, in room dining, and banquet operations
- Champion a culture of outstanding service and personalised guest experiences
- Handle guest feedback, resolve issues, and ensure rapid service recovery
- Recruit, train, and develop a high performing F&B service team
- Drive outlet profitability through effective cost control and revenue optimisation
- Support menu engineering and pricing strategies in collaboration with Culinary and Finance
- Ensure full compliance with food safety, hygiene, and HACCP standards
Requirements
- 6–10+ years of progressive Food & Beverage experience, including supervisory or managerial roles
- Experience in luxury hotels, resorts, or lifestyle hospitality environments
- Strong operational understanding of multi outlet F&B operations
- Degree or diploma in Hospitality Management or related field preferred
- Strong leadership, communication, and team development skills
- Financial acumen with experience managing budgets and KPIs
Full Job Posting
Role Overview
- As Food & Beverage Manager, you will oversee all F&B operations at Basiqat Resort by Mantis, ensuring exceptional guest experiences across restaurants, bars, in room dining, banqueting, and events.
- You will be responsible for delivering consistent service excellence, driving revenue performance, and building a strong service culture aligned with the Mantis ethos.
What You'll Do
- Oversee day to day operations across all F&B outlets
- Ensure consistent service standards, product quality, and guest satisfaction
- Coordinate closely with Culinary and Front Office teams for seamless service delivery
- Manage restaurant, bar, in room dining, and banquet operations
- Champion a culture of outstanding service and personalised guest experiences
- Handle guest feedback, resolve issues, and ensure rapid service recovery when needed
- Continuously enhance service delivery through training and operational refinement
- Ensure all guest touchpoints reflect Mantis brand values
- Recruit, train, and develop a high performing F&B service team
- Lead daily briefings, coaching sessions, and performance feedback
- Foster a culture of accountability, teamwork, and hospitality excellence
- Support succession planning and talent development within the department
Revenue & Commercial Performance
- Drive outlet profitability through effective cost control and revenue optimisation
- Support menu engineering and pricing strategies in collaboration with Culinary and Finance
- Monitor sales performance, guest spend, and operational KPIs
- Identify opportunities to enhance upselling and cross selling initiatives
Cost Control & Operational Efficiency
- Manage labour costs, scheduling, and productivity levels
- Monitor stock control, ordering processes, and inventory management
- Minimise waste and ensure efficient operational practices
- Work within budget guidelines while maintaining quality standards
Health, Safety & Compliance
- Ensure full compliance with food safety, hygiene, and HACCP standards
- Maintain operational readiness for audits and inspections
- Enforce safety standards across all service areas
- Ensure adherence to local regulations and Accor policies
Collaboration & Brand Alignment
- Work closely with Culinary, Sales & Marketing, and Events teams
- Support the delivery of special events, activations, and bespoke guest experiences
- Align F&B offerings with the overall resort concept and guest journey
- Contribute to pre opening planning and operational readiness
What We’re Looking For
- 6–10+ years of progressive Food & Beverage experience, including supervisory or managerial roles
- Experience in luxury hotels, resorts, or lifestyle hospitality environments
- Strong operational understanding of multi outlet F&B operations
- Experience in remote, resort, or pre opening environments highly desirable
- Solid knowledge of service standards, guest experience design, and F&B operations
- Degree or diploma in Hospitality Management or related field preferred
- Strong leadership, communication, and team development skills
- Financial acumen with experience managing budgets and KPIs
What’s In It For You
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
- Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
- The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture
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